Pavilion 15 p212ne: install the graphics driver Intel HD problem

Hello..

I downloaded the Intel HD graphics driver for my laptop here: http://ftp.hp.com/pub/softpaq/sp69501-70000/sp69623.exe

and when I tried to install it, it shows the message "this computer does not meet the minimum requirements for installing the software..."

There is a currently installed driver for the Intel HD Graphics driver that I downloaded months ago when I bought my laptop, but I have an annoying problem is these lines that sometimes appear on my screen.



These lines have disappeared when I uninstalled the driver and returned when I reinstalled it.

I wanted to just install the latest HP hoping it will solve this problem. Can you help me please?

Thanks for the explanation and your effort solve my problem.

In fact before contacting Microsoft, I tried to find the Intel HD Graphics 5500 driver on the Intel Web site, I found it, downloaded and installed. It solved my problem and works fine.

Thank you.

Tags: Notebooks

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