Pavilion 15 p287sa: my bluetooth does not work on my laptop brand new

I just got my laptop and bluetooth does not work. Not sure if it was working before the upgrade of windows 10 that I had not previously and update. The laptop says it's working, but is not picking up all devices and it does not appear on my devices. It is running and my devices are visible. Anyone has any ideas until I wearily towards PC World?

Ta

Kelly

Hello:

Here's the W10 realtek bluetooth driver for your laptop...

http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_151716_1

Tags: Notebooks

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