Pavilion 15: Power problems all around

OK, first of all: when the computer goes into sleep/hibernation, it will start. Turns on the power button, but clicking, pressing the buttons and lift the lid do nothing. I have to press the power button and turn it back on.

Secondly, when I stopped it (correctly, in the menu windows) it is not off! The power button is still on and brings me to the #1 problem.

I make more from holding the button down.

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Hello

If your laptop has an Intel chipset, try the following - (if you are unsure, post back with complete your laptop model number 15 series).

Open settings and select System.  Select food and sleep, and then click additional power settings - in the next window, click on "Choose what the power button" in the left pane.

In the next window, click on "Change settings that are currently unavailable" (close), then Remove the check mark from the box against 'Turn on a quick start (recommended) '.  Click on the button Save the settings, and then close the open windows and restart the laptop.

When windows has reloaded, download the driver directly from Intel IMEI on the following link, unzip the and run the installer.

https://Downloadcenter.Intel.com/download/26127/Intel-management-engine-consumer-driver-for-Intel-nu...

Once the installation is complete, restart the laptop.

When the machine rebooted, re - activate the quick start and restart the computer once more - let Windows take over completely for a few minutes before checking.

Kind regards

DP - K

Tags: Notebooks

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