Pavilion 17z: death error screen

Sorry if I put this in the wrong category, but it's the third time, I get this message on my computuer:

I got this message about three times during the past two weeks. What happens is that I will work on my computer, and it appears on the entire screen. My pc will then restart. Once closed everything. These two days, it went completely black and then go back to what it was - none of my windows closed.

Can someone help me?

The error indicates the image is SYSTEM THREAD EXCEPTION NOT HANDLED (atikmdag.sys)

Hi @Tsukimi,

Thank you for visiting the Forums HP's Support and welcome. I looked in your question about your HP Pavilion 17z Notebook and system unhandled thread exception. This is usually cause by drivers that need to be updated.

You can simply run the HP Support Assistant, and it will help with the software and drivers on your system.

If this is not enough, I would like to reset the BIOS withthis document by selecting the reload the default BIOS settings. Helping other people.

You can do a System Restore. System Restore will help if something is automatically updated and wasn't on the laptop. I recommend at least 3 weeks to make sure that you reset the question.

When running a system restore note remove all USB devices. Disconnect all non-essential devices because they can cause problems.

I hope this helps.

Thank you.

Tags: Notebooks

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    http://www.Vistax64.com/tutorials/91467-startup-repair.html

    This tells you how to access the System Recovery Options and/or a Vista DVD
    http://windowshelp.Microsoft.com/Windows/en-us/help/326b756b-1601-435e-99D0-1585439470351033.mspx

    I hope this helps.

    Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

  • Satellite L675D: Blue error screen after upgrading to Windows 8

    Hello

    I recently updated my laptop to Windows 8 Toshiba and whenever I use it, after 5-10 minutes, I get a page of the Blue error screen and restart the laptop.

    The problem is really annoying.

    I discovered that if I plug the battery charger, the phone works normally, but I want to solve the problem correctly.

    What should I do?

    I m wondering about your model of laptop. What cell phone do you have exactly?

    Regarding your question:
    I would like to get this right, with the battery it works ok, but when the AC adapter is plugged, it crashes?

    What happens when you connect the front adapter from the laptop would be turned on?

    How have you installed the Windows 8? Move the laptop Win 7 to Win 8 or have you installed Windows 8 clean system?
    Are installed all the drivers Toshiba Windows 8?

    Another idea:
    Go to Windows 8 Device Manager and uninstall the device called compatible ACPI control method battery
    Restart the machine and check how it works.

  • Windows XP will not load past the Blue error screen

    Hi, wondering for a while if someone can help me...

    My xp system will not load past the Blue error screen that is displayed when the computer stopped suddenly or inadequate.

    No matter what are the measures that you choose to take (safe mode, the most recent configurations... etc) the system will just beyond the blue screen on the windows logo download page, where the loading bar moves about 10 seconds before returning to the blue loading page.

    So far I have tried to leave the computer as long as an unused months while I was abroad, remove the battery for varying amounts of time and leaving the computer as long as a day.

    In the absence of a recovery disk, I have no idea how to do to return to the form and would like to receive advice or suggest, keeping in mind I'm not a computer genius (if had'nt you may have guessed). Preferably, without losing my element pictures and videos stored on the hard drive, but it's just preference.

    Thank you, Jay

    Hello

    It does not seem good friend if the Windows operating system does not start even using safe mode, then I don t think you will be able to run the operating system without new OS reinstallation. :(

    To back up data from the HARD drive I recommend that you connect the internal HARD drive to external USB HDD controller and a backup of the HARD drive on another computer.

    Then you could try to reinstall the operating system on your laptop using the Toshiba Recovery CD

    See you soon

  • Satellite M30: Blue error screen - how to diagnose what it is?

    I have a hardware problem, but I'm not sure of the exact nature. Even if I look like the hard drive or something to communicate with her.
    About two weeks ago, I started to notice performance problems when loading something from the internal hard drive: overall function of the computer (such as the movement of the mouse, mp3 playback) became embarrassed when the hard drive was loading (economy was less of a problem).

    This was NOT the case when loading data or execution of programs from a disk usb external hard. Today, I got a blue screen informing me that this accident was probably due to new hardware or software, followed by a physical memory dump and a severe judgment. I restarted the computer, but had the same problem after the login screen.

    Trying to boot into safe mode does not work either and after some tests it never got to the login screen more - a few seconds after the beginning of boot there was a flash of a screen blue, followed by an immediate halt.
    In any case, I used the recovery dvd - rom product but the problem is still there, which means that I can start now but I get the same blue screen every hour at least (seems to correlate with usage).

    Instead of running off to buy a new hard drive I want to be sure this is the problem (alone), and not a problem of motherboard or what have you.

    Where my question: how I can diagnose what's wrong with my laptop?

    Hello

    Well, if you n t have no experience in hardware or laptops so it of not easy to locate the fault.
    As jmatthews says you can try to check the Blue error screen. If you google around you will find also information about this error massage.

  • Windows XP Service Pack 2 is installed correctly, and then on reboot I get a blue error screen or green

    Windows XP Service Pack 2 is installed correctly, and then on reboot I get a blue error screen or green.

    The only way that I could finally restart, was safe and then I restored to before I installed SP2.

    WinXP SP2 must have been installed more than four years ago.

    If you haven't installed SP2, you could not possibly have a functional application of the antivirus installed so see...

    Cleaning a compromised system
         http://TechNet.Microsoft.com/en-us/library/cc700813.aspx

    Follow the instructions in this post of mine in another forum (to-the-letter & in order!) to restore your computer to a State course: http://aumha.net/viewtopic.php?f=62&t=44636

    If you need additional assistance with the clean install, please start a new thread in this forum: http://social.answers.microsoft.com/Forums/en-US/xprepair/threads

    Wish I had better news for you.  Good luck!

    ~ Robear Dyer (PA Bear) ~ MS MVP (that is to say, mail, security, Windows & Update Services) since 2002 ~ WARNING: MS MVPs represent or work for Microsoft

  • My Pc fires up to the home page and then the screen turns white, blue error screen

    When the screen is blank I have to manually turn off and restart several times before it will work.

    can someone help an old age pensioner please.

    Hello

    1. the question occurred once more after you've done a system restore?

    2. What is the full and exact error message?

    If you still get a blue error screen, I suggest you refer to the articles and check if that helps:

    You receive a random "0x0000008E" error message on a blue screen in Windows XP

    http://support.Microsoft.com/kb/827663

  • Get the Blue error screen "DRIVER_IRQL_NOT_LESS_OR_EQUAL" frequently on windows XP Pro and Win 7

    Hello

    Our Office recently we are facing issue with as "DRIVER_IRQL_NOT_LESS_OR_EQUAL" error blue screen frequently in most of the laptop,

    all the laptop with Win XP Pro-SP3 and Win 7 Professional.

    * It causes while he was working on several browsers or applications.

    * A few times everything by removing the Ac laptop adaptops, getting suddenly Bluscreen problem with the same error as "DRIVER_IRQL_NOT_LESS_OR_EQUAL".

    My troubleshooting:

    According to my Google search, I did the troubleshooting below:

    * In format and re-install with fresh people with Win XP and Win 7 Pro system.

    * Updated with the latest patches from Microsoft.

    * Updated all hardware drivers of Lenovo

    * We use Symantec Antivirus 11.0 client in all laptops, in this way, we had to also call with symantec and log the issue with them. but according to the confirmation of Symantec, it is not caused due to Version 11.0 Symantec

    * According to lenovo support, we have changed the physical memory RAM.

    After all troubleshooting done all too, we always get problem.

    Error message:

    A problem has been detected and Windows has been shut down to avoid damage
    on your computer.

    The problem seems to be caused by the following file: halmacpi.dll

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    If this is the first time you've seen this stop error screen,
    Restart your computer. If this screen appears again, follow
    the following steps:

    Check to make sure any new hardware or software is installed correctly.
    If this is a new installation, ask your hardware manufacturer or software
    the Windows updates, you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable the BIOS memory options such as implementing caching or shading.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options and then
    select Safe Mode.

    Technical information:

    STOP: 0X000000D1 (0 X 00000002, 0 X 00000000, 0X00000000, 0X00000008)

    Halmacpi.dll - address 0x834257a0 base at 83422000 DateStamp 0x4a5bbf07 0 x

    *****************************************************************************************************

    A problem has been detected and Windows has been shut down to avoid damage
    on your computer.

    The problem seems to be caused by the following file: SYMTDI. SYS

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    If this is the first time you've seen this stop error screen,
    Restart your computer. If this screen appears again, follow
    the following steps:

    Check to make sure any new hardware or software is installed correctly.
    If this is a new installation, ask your hardware manufacturer or software
    the Windows updates, you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable the BIOS memory options such as implementing caching or shading.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options and then
    select Safe Mode.

    Technical information:

    STOP: 0X000000D1 (0 X 00000002, 0 X 00000000, 0X00000000, 0X00000008)

    SYMTDI. SYS - address 0x8cf00023 base at 0x8ceef000 DateStamp 0x4ed7ca75
    ***********************************************************************************************************

    A problem has been detected and Windows has been shut down to avoid damage
    on your computer.

    The problem seems to be caused by the following file: igxpmp32.sys

    DRIVER_IRQL_NOT_LESS_OR_EQUAL

    If this is the first time you've seen this stop error screen,
    Restart your computer. If this screen appears again, follow
    the following steps:

    Check to make sure any new hardware or software is installed correctly.
    If this is a new installation, ask your hardware manufacturer or software
    the Windows updates, you might need.

    If problems continue, disable or remove any newly installed hardware
    or software. Disable the BIOS memory options such as implementing caching or shading.
    If you need to use safe mode to remove or disable components, restart
    your computer, press F8 to select Advanced Startup Options and then
    select Safe Mode.

    Technical information:

    STOP: 0X100000D1 (0 X 00000002, 0 X 00000008, 0XB846D160, 0XB846D160)

    igxpmp32.sys - address 0xb846d160 base at 0xb8265000 DateStamp 0x4e85e92a

    *************************************************************************************************************

    Please give us the solution to get out of this edition

    Error logs:

    https://SkyDrive.live.com/redir?RESID=B7400F7AC914BDC7! 104 & authkey =! AHh7MiYoqEYxme0

    Hello

    The Microsoft Answers community focuses on the context of use. Please join the professional community of COMPUTING in the TechNet forum below

    http://social.technet.Microsoft.com/forums/en-us/category/windowsxpitpro

  • Blue error screen that says windows has been shut down to avoid damage.

    Help, please. We have an office that works under windows xp and we receive a blue screen error message. I need help running system restore because it does not run windows if it keep windows shut down and leaving me with a blue screen error message.

    We need to know what the Blue error screen and if it referred to specific files and/or numbers. Also, please include a description of your computer and its recent history.

    http://www.Aumha.org/win5/kbestop.htm - Stop errors

    MS - MVP - Elephant Boy computers - don't panic!

  • upgrade CPU - Pavilion 17z touch - 6210-a4 to a6-6310

    Hi guys. Got my new contact customizable pavilion 17z. But the A4-6210 is slower than I anticipated.

    Question: Can this motherboard take the A6-6310 or whatever be upgraded CPU? And if so - how I make it? Do I need a specialist to do this (IE more than shooting on a chip, flip a jumper etc.)?

    Thank you.

    Hello

    The following document is for machines of Pavilion. You can read page #85:

    http://h10032.www1.HP.com/CTG/manual/c04069163.PDF

    Kind regards.

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