Pavilion 550-138nc: new PC does not start

Hi all

I just got a new 550-138nc PC Pavilion. When I turn it on I get the boot that device message is not found and that I should install the operating system on hard drive (3F0).

When I ran F2 system diagnostics, everything is OK mind no error message, but now I see only one disc. This machine should have 2 discs - 128 GB SSD and SATA 1 TB.

If I put myself in the BIOS that I see in storage - Device configuration as a disk and it is this 1 TB and a CD-ROM unit.

I also tried to use my old own Win 7 64 - bit installation DVD to start at least (that I don't have any DVD or USB key) However, I get the error message:

Secure Boot Violation - invalid signature detected. Visit the secure boot policy.

Could please give me a tip or help - what is the problem? Partition on the SSD drive? Will be the recovery of the aid of HP support (I just ordered what follows)? Or is the all go SSD?

Thank you very much.

If the BIOS does not detect the SSD drive, then maybe a cable is unplugged.  Jump off the side panel to check if the wires of the card are in place or if the SSD is in a socket, see if it is placed correctly.

Tags: HP Desktops

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