Pavilion 6b50ei: try to factory reset but the recovery partition/drives created are defective

I have a pavilion dv7-6b50ei notebook pc purchased 2012. He always gives a command prompt pop up who don't stay long enough to read. I felt too there is a virus on it that my anti-virus did not solve so I tried the factory reset, but when I restart and press F11 it gives an error (something like a boot... is missing). so I tried my recovery disks. CD 1 of 4 ran fine but disk 2 continues to stop with an error. Now, the laptop will not charge because I think that the operating system was formatted during the recovery and do not know what to do. I feel disc 2 is bad too because he also gave an error trying to copy on a USB key. I also tried an external dvd and run the hp hard disk test; the hard drive passed the test. If I can get a new set of recovery discs, it would solve my problem. In addition, I look forward to ideas. Help, please.

Hello

There are two options available.

1. you can order a set of replacement recovery disks using the link below - it will reinstall the operating system, all the drivers, and almost all of the original software (the exception being often tests of MS Office).  They will also recreate all of the original scores, including the recovery Partition.

Order HP recovery disks.

2 another option that you might consider is to create your own Windows 7 installation disc.

Before you try the following, make sure that you can still read all the key character product activation 25 on your label Windows COA (5 blocks of 5 alphanumeric games).

An example of a COA label can be seen here.

You can create a Windows 7 installation disc yourself using another PC - just download the Disk Image correct ( this must be the same version that originally came with your laptop - it is listed as Windows 7 Home Premium 64 - bit ) from the link below and use an app like ImgBurn ( Note: you can deselect additional software during installation of ImgBurn offerings) to burn the ISO correctly on a blank DVD - a guide on the use of ImgBurn to write that an ISO on a disc is here.  The source of the Windows Image is Digital River.

Windows 7 Home Premium 64 bit SP1.

Use the disk to perform the installation, enter the activation key of Windows on the label of the COA at the request and once the installation is complete, use ' 'phone Method' described in detail in the link below to activate the operating system -this made method supported by Microsoft and is popular with people who want to just have a new installation of Windows 7 without additional software load normally comes with OEM installations.

http://www.kodyaz.com/articles/how-to-activate-Windows-7-by-phone.aspx

You may need, additional drivers and software are here.

Kind regards

DP - K

Tags: Notebooks

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