Pavilion a1710n impossible to enter the BIOS from the put in new hard drive

I have a HP Pavilion a1710n desktop initially under Vista Home Premium.  Problem is hard disk came out, I then replaced with a hard drive Western Digital SATA of similar type.  However, now I am unable to enter BIOS using F10 or Escape or by pressing the F1 key turning on the PC.  When I tried to put Vista on the PC, it stopped and gave me an error 0 x 80070002; Lack of D:\Sources\Installation, which I do not know what it means exactly or how to fix it.  I had already updated the Vista Home Premium to Win7 Pro.  Given that the disc is a disc update of Win7, guess I'll have to reinstall Vista first and then update again to Win7 Pro?  At the moment everything I have on the PC is the new hard drive without any Windows operating system and my PC doesn't seem to be reading the new hard drive, I think, and in the Start Menu, it is shown as 3rd master drive and DVD is 2nd Master.  So what happened the 1st master?  No what should be my new hard drive?  I'm always so frustrated and of course, my PC is long out of warranty, although I tried calling support without much help I'm afraid.  Any help would be greatly appreciated.

Hello again patticat22,

Thank you for responding to my message. If I understand your reference Bravo you check to see if you can find a solution? If and it would be better to search for accepted Solutions because they are used to indicate that a solution has been found, where a Bravo must indicate appreciate for a position.

As for your question, I think it could be a drive for the failure of the installation that you have and recommend you order another set. I'm you provide a link to the HP Support document: looking for HP recovery discs or a USB HP recovery disk?, which has all the necessary steps to guide you through the ordering a new set of recovery disks. There may be a fee for ordering them, but I think this will solve your problem and get your computer back operational.

So you can try to use the HP support document: removing and replacing the CMOS battery, that you want to remove the battery (keep out 24 hours before putting it again) and put it back. This should clear your BIOS and reset back to factory. If the BIOS is still inaccessible after that, I think it would be best if you contacted technical support HP for repair options.

United States supports Contact link options HP products purchased in the United States.
Outside WE support link to connect with options for HP products purchased outside the United States.

Please re-post though I have well understood you or if you need additional support. Thanks for posting on the HP Forums. Have a great weekend!

Tags: HP Desktops

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