Pavilion AB113NA: Guaranteed NO Information... HP support website is a F * KING JOKE

Hi forum members. While I appreciate you all here help people to the best of your ability, the site support HP, as a whole, Web is the worst site, more confused and frustrated that I have ever visited.

I have a QUESTION seemingly SIMPLE:

New laptop for my wife has stopped working. The problem is most likely the charger, but maybe the MB power supply connection. Until we receive the replacement charger, we do not know.

I need files for emergency out of the hard drive, so I was about to remove it, but my wife said that she does not want to take away from me until she has PROOF that it will not void the warranty.

So I wanted to try to find a copy of the warranty of HP support, but I just keep going in circles. I can't even find a support contact email address.

I managed to get my warranty status, who said a few words to the generic mode that basically, if you work at HP, you don't know what they mean or consult, and there is no links to documents to explain all this.

So my questions are:

Do not remove the hard drive empty guarantee?

Are there documents indicating it?

The problem is that the text of the guarantee is written in Middle English and does not clearly answer the question of what happens if you try to service that is designated "Service Centre" in the manual. If she says anything, I'm sure, HP reserves the right, as he sees fit, to void the warranty in this case, but that the result is not always applied.

I also happen to be a lawyer and I can't give legal advice through the Forum, but only smart legal advice in this case are to assume you're was guaranteed when you remove the back cover. I wish I could say otherwise.

Tags: Notebooks

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