Pavilion DM1: Failure of HD

I have run the test BIOS HD and get

Smart Check: PAST

DST short: FAILURE

FAILURE ID: RGDXHG-5S27LC-FEHV4K-60TE03

PRODUCT ID: LY997LA #AC4

1 hard disk

What is the problem, does anyone know? Need a new HD?

THX

Hello

The error code for short drive Self Test (DST) would indicate that hard is defective and must be replaced.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the KUDOS/Thumbs Up button to say thank you *.

Make it easier for others to find solutions by checking an answer 'accept as Solution "if it solves your problem.

Thank you
Abhinab_Assists

Tags: Notebooks

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