Pavilion dm4: GTQB1A-5NA849-Xd6V5G-60RW03

Laptop does not start at the top. Get help from pease error code GTQB1A-5NA849-Xd6V5G-60RW03.

knkf218 wrote:

on the hard drive test error code was 303

Well, then it is clear that you have a faulty hard drive.

What you need to do now is to replace the hard drive (AKA hard disk) and then reload the OS (Windows) using the HP recovery media that you can get from HP.  You can do all this yourself (it is not too difficult) or you can stop any authorized repair center (Best Buy, etc.) or the local computer repair place and the set.

If you want to continue fixing it yourself, provide the number of HP (P/N) product from your laptop, so I can watch specific parts and instructions for you.

Tags: Notebooks

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