Pavilion dm4 (Windows 7) - Switchable Graphics is dead

Pavilion dm4t-1100

Windows 7

64 bit

ATI Mobility Radeon HD 5470 graphics card

For the past year, the ATI Mobility Radeon HD 5470 is always on, and I'm unable to switch to the Intel HD Graphics.

If I open the Catalyst Control Center, nothing happens when I click on Power Saving GPU. In addition, Intel HD Graphics does not show as an option in the drop-down list (see below).

However, the Device Manager shows the two devices and gives me the option to disable the two:

I have a Manager friend who works on Intel graphics issues, and he advised I have download and reinstall the graphics Intel HD since the Pavilion dm4t-1100 driver. I did, and when I try to reinstall it, I have this message:

Not being able to solve this killed my battery, and I want to fix this problem before I kill another.

I read in one of them that I'm able to roll back a device driver to get this working. Is it possible for this situation? If so, which of the two devices I restore?

Any other suggestions?



I think that the driver you are referring to, is available for download directly from AMD, unfortunately it won't work because it will not include the required Intel gpu driver or the Catalyst Control Center custom necessary to control your switchable graphics - downloads directly from AMD are generally for machines that only has an AMD graphics chip.

If you can't find the original version of HP of the AMD software to reinstall via Recovery Manager, try to download and install the switchable graphics driver on the following link: it's of an earlier model contains the two drivers required gpu and custom CCC.

When the installation is complete, restart the laptop - as I mentioned earlier, you may need to restart two times to get this to configure correctly.

Kind regards

DP - K

Tags: Notebooks

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