Pavilion dm4 (Windows 7) - Switchable Graphics is dead
ATI Mobility Radeon HD 5470 graphics card
For the past year, the ATI Mobility Radeon HD 5470 is always on, and I'm unable to switch to the Intel HD Graphics.
If I open the Catalyst Control Center, nothing happens when I click on Power Saving GPU. In addition, Intel HD Graphics does not show as an option in the drop-down list (see below).
However, the Device Manager shows the two devices and gives me the option to disable the two:
I have a Manager friend who works on Intel graphics issues, and he advised I have download and reinstall the graphics Intel HD since the Pavilion dm4t-1100 driver. I did, and when I try to reinstall it, I have this message:
Not being able to solve this killed my battery, and I want to fix this problem before I kill another.
I read in one of them that I'm able to roll back a device driver to get this working. Is it possible for this situation? If so, which of the two devices I restore?
Any other suggestions?
I think that the driver you are referring to, is available for download directly from AMD, unfortunately it won't work because it will not include the required Intel gpu driver or the Catalyst Control Center custom necessary to control your switchable graphics - downloads directly from AMD are generally for machines that only has an AMD graphics chip.
If you can't find the original version of HP of the AMD software to reinstall via Recovery Manager, try to download and install the switchable graphics driver on the following link: it's of an earlier model contains the two drivers required gpu and custom CCC.
When the installation is complete, restart the laptop - as I mentioned earlier, you may need to restart two times to get this to configure correctly.
DP - K
My setting for Windows Update has always been - automatic. When I realized that the update had done nothing since April, I tried an update manually and repeatedly getting the message: ' Windows Update cannot currently check for updates because the service is not running. " You may have to restart your computer", I restarted, tried MS 'FixIt' - no change. 64-bit HP Pavilion dm4 window 7
Paul - the link was not one I wanted to try. I found this fix on the Forum of MS response:
Go to Control Panel > click on Windows Update
Click change settings (upper-left)
under updates, click on the drop down arrow
Click never check updates
Close the Control Panel window
Then the closing session and Re-start Windows fresh.
When you're ready, go back into the Control Panel > click on Windows Update
Click on change settings (upper-left)
under updates, click on the drop down arrow
Now make the choice you need for automatic updates
Press OK when done
Close the Control Panel window
Then make a fresh visit to Windows Update.
If you have already tried the fixes that didn't work, the foregoing can at least get a point better, "but with update errors then you can do a system restore. I did mine to the last point of "automatic system restore" which was 31/05/12.
It worked for me and I spent 2.5 hours installing all missed updates. My computer works better when it is new!
Since I've upgraded to Windows 8 my graphics did not work at all (only the work aside Intel). This is a problem because it seems that my HDMI port is plugged directly into my ATI card and with it disabled I can't play half of my games or make use of my HDMI port. I contacted AMD and have tried all their drivers but nothing has worked for the past 3 months. They said that, because Intel is a competitor, the manufacturer must release these new driver updates to manage the two cards. I couldn't find anything to help me with this and I am planning to switch brands because it has been a frustrating experience for me. In addition, I can not install AMD Catalyst Control Center because for some reason it does not recognize my card. If you guys could help me find a solution to this problem or point me in the right direction would be great. Thank you.
PC model: HP Pavilion dm4t-1000
Graphics card: ATI HD5450M & Intel HD x 000 (whatever 1st gen Core i5)
OS: Windows 8 64-bit Pro
Graphics device from Device Manager error message: Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19)
Changes: upgrading from Windows 7 to Windows 8
I don't think that HP will develop Windows 8 drivers for your model, but you can try the switchable graphics avaiable to measure on the following link - I would suggest that you read the guide on how to install these drivers correctly. It is also important to note that the driver signature enforcement is disabled so that these drivers to load, - more details can be found here.
DP - K
I need driver switchable graphic of the HP Pavilion G6 2211et for win7 64-bit.
Normally I have download the drivers from here:
But I couldn't find the switchable graphics driver. Just Intel + Amd driver.
Can you link me to download this driver because I can't use my AMD graphics card now
Or tell me what I need to do pls
First of all, thanks for the help anyway ^^. I'll give you + sorry to make you busy. I did it. " Problem on AMD drivers, it seems "I said and updated. Now it works
I have some problems with my switchable graphics driver version 8.982.10.1600 which is I guess obsolete (Intel HD 4000 + AMD Radeon 7670 m), since I updated my OS to 8.1.., I noticed that I was unable to open certain programs such as Skype, steam, WMC etc..., I also checked also in the event viewer for the error log, and it shows me what...
is it possible to get new driver for 8.1 versions soon?
Thanks in advance!
Please read the thread below for another Member of the forum how to have switchable graphics to work on a 4540 Probook s that has the same graphics card than yours.
Try the steps in Riri91 .
I went to my device manager and click with the right button on my graphics card to day. The update succeeded without any problem.
2 pilots that I displayed view:
AMD Radeon HD 6470 M and Intel HD graphics Family.
These are the drivers that I have had since I have this pc.
For some reason any after I rebooted my pc (to complete the update), I could see no longer the switchable graphic button to set up, and when I click on my AMD control center button, I get an error saying: Catalyst Control Center Host has stopped working.
Thanks for the reply, I solved the problem by updating manually to the latest drivers for my card now, the button is back, as well as the control center.
I bought this phone two or three years ago, but didn't notice this problem until a year ago. This is because I did not know what as switchable graphics were and supposed worked the map I spent an extra $ 100 for. I'm unable to use the AMD m7076HD graphic card at all. Instead I am forced to use the 4000HD Intel integrated for gaming, which is far from ideal. When I start the computer I get an error message saying that I don't have the dirvers for AMD when I left click on the desktop there is no option to configure switchable graphics, when I try to start CCC it gives me an error message saying that there are no settings to configure, when I try to change the graphic properties it only shows me that the Intel chip When I look into the setting graphic video games there is only the chip intel, and in the bios there is no fixed and switchable settings. The only way that I know that I have and AMD card in the computer is the Device Manager say. So far, I have tried several times to update the drivers for the cards and the bios of HP and just leshcat cards, repeaditly. I also took to geek team once, but the most they could do was to get CCC to open. With GTA 5 on I really want the issue to be fixed. Is there anything else I can do? I've scoured the web last year and found no other soloutions for my specific problem. If there's really nothing else I can do myself, where should I consider truly fixed. From what I've read, it seems that many other people had this problem and it never solved. I'm done with this computer and HP, I need answers quickly, or I'll just cut my losses and buy a new laptop from a brand that will sell me fully functional. Let me know if you need more info.
Hi there @supersadness
Welcome to the Forums of HP Support! It's a good place to find the help you need, so many other users, the HP experts and other members of the support staff.
I understand that you have had problems with switchable graphics on your laptop. I'm happy to help you with this.
First, you talk to install several drivers for this, but in reality, if you have switchable graphics, you need just the driver on the HP site, which contains the drivers for the AMD and Intel for a switchable configuration.
Please read the following for more information on how it works.
This should be the only driver, you must install for switchable graphics features. It will start to download on your download folder by default once you click on the link. You will then need to run to start the installation. However I would recommend uninstall video driver previous first, then by restarting and then installing this driver.
Also, here is the description of the functionality from the download page:
This package provides the AMD graphics driver high definition (HD) and Catalyst Control Center for models of laptop computers that are running an operating system supported. For laptops equipped with switchable graphics modes, this package contains the drivers for the two graphics (GPU). Switchable graphics allow users to switch between a graphical power mode (normally used under the power of the battery) and a mode of graphics performance. If the video output high-definition multimedia interface (HDMI) is supported, this package also installs the HDMI Audio Driver.
Let me know if it helps.
Hello. I have a HP Pavilion dv6-6134tx Entertainment Notebook PC. Recenly I upgraded my windows 7 to windows 8. And installation of windows 8 says that after installation the installation of windows 8 is finished, you will need to reinstall the video driver.
MY two video cards are-
Radeon (TM) - ATI HD 6770 M
-Mobile Intel(r) HD Graphics
SO after I reinstalled it. IT said to restart the computer, and so I did. So she has restarted and carried out to the login screen. Then I typed my password and then it freezes and the screen is black. But after about 1 min, he returned to the login screen. I can see the login screen, but after I got the connection, all I can see is a black screen. So I installed windows 7 back. But I really want to install windows 8. Is there a solution for this problem?
See if this W8 driver works.
Its for the 6750M but maybe this will work for you too...
Both HP and Microsoft indicate my laptop was ready for the upgrade to Windows 10, but when I tried to do the upgrade there not - several times - with the error message of Microsoft that "we could not update the system reserved partition."
What should do?
Other threads of error indicate the system reserved partition must be larger. This partition is usually small. Try making at least 400 MB instead of the 100 MB to 250 MB it is probably now.
These three issues all occurred as soon as I uninstalled Norton (demo of limited duration which came with my PC) and installed AVG. I think they are all symptoms of the same underlying issue.
1. the popup saying "no amd graphics driver is installed or the amd driver does not work correctly.
2. device Manager is empty.
3. connect & Play will not find my scanner (who worked previously).
I searched using Google and found a number of indications, which neither help my PC: making sure plug & play service is running (it is); changing permissions with Regedit (even the user Admin is said that they do not have the authorization).
I asked AVG support for advice, and they blame Norton (well, they would say who they don't?)
If you start in safe mode with networking, is still a Virgin in the Device Manager? This can be done in turn on/off the system by pressing F8 about once per second to get the safe mode option.
Is there a restore point before problems happen? If so, restore to that date. Once restored, run the Norton removal tool to Norton is removed (a system restore will most likely restore any software who was present at that date) then note whether the issues are present before installing AVG.
Let me know what happens.
So my computer just got back from the repair shop and I had to start with a blank slate. He removed all HP programs, including the program Pass Simple and webcam (I forgot what it's called). I tried to reinstall Simple Pass AND the new version, and none of them would not detect the sensor. I tried to find drivers, but no luck. Any help for the download of the two missing programs?
There is an excellent guide in this regard on the link below by Daniel_Potyrala.
You will find all drivers for your laptop here.
DP - K
I had a problem with the black screen after logo window at startup. To solve it, I installed fresh windows 7 on my laptop Pavilion dm4 1140EZ. My laptop has Intel HD and ATI mobility Radeon 5000 graphics cards. On the HP site I downloaded the driver for Intel, but it lacked ATI driver for my product. I went to the AMD site and downloaded catalyst control + driver for my ATI card but Intel graphics stops working correctly and graphic ATI did not work as well as on the Device Manager it has shown the device is functioning properly.
After uninstall of Catalyst Manager Intel graphic it was OK. How should I me switchable graphics? My laptop is warming further than it used to be I think may be due to works on Intel graphics only the video quality is very bad. Kindly help me to install progressively switchable graphics.
You can use the recovery media to reinstall the graphics driver AMD. Never install the Catalyst Control Center and the AMD driver. The graphics driver for a laptop with switchable graphics is specially coded to provide this functionality. Do not install the Intel driver separately because it would cause the feature switchable graphics to stop working. AMD owns ATI.
Find the graphics card AMD driver software, click in the box to the left and then click on install.
My laptop is
HP Pavilion dm4-3107tx Beats Edition Entertainment Notebook PC. I tried to install the graphics drivers from this link:
but I could not install the graphics card intel. It is said that the cell does not meet the minimum requirements of the graphics driver.
I also tried to install AMD and he did. But every time that I reboot, Windows startup crashes.
I also noticed that results for starting blocked when I recently updated my Windows, including the update for the driver intel which I have not yet installed (because I know that once I did, I do a lot of recovery and repair of the system for the umpteenth time).
And now I feel really stressed out about it because I've been formatted my laptop for the second time, and the last time it was with the release of the pilot intel. I was stuck again started back and I got really tired of him.
I really need help with that.
What I have to install ALL the drivers in the link before installing graphics drivers to ensure that graphics drivers will install?
Thank you for your query.
I understand that you have a problem installing your graphics drivers. After formatting the drive and installation of the Intel graphics driver, you have a problem starting. Did you use the Recovery Manager to format and reinstall Windows 7?
You only need to install the driver AMD of the HP driver page because it contains the two pilots. Please try this process:
- Uninstall and remove two graphic drivers
- Restart your laptop
- Run the HP Support Assistant to help find and install the graphics drivers
- You can also after the uninstall, remove the driver and restart, download and install just the driver AMD.
If this problem persists, try removing both drivers and using the Recovery Manager to install the drivers:
Please let me know the results.
Thank you! If it helps you to find a solution, please click the button "accept as Solution"down below in this message. "If you want to say 'Thank you' to my effort to help, click on the" ""Twww.Mountainview.rsb.qc.ca Up ' give me a Kudos.
I would like to draw your kind attension to this serious problem, which I do face with AMD Mobility Radeon HD7670 driver for windows 8.1
I use Hp pavilion 2305tx g6 that has double graphics. I bought it 6 months ago and it cost about 60 grand in Bangladesh.
I was using Windows 7 and everything was fine. I could play every game I want, but after upgrade to 8.1 window, I am facing this switchable graphics problem. Device manager shows that driver was installed correctly but when I go to high performance for any game, it (game) is not responding but game can start without any problem in IE graphics Intel HD 4000 I cannot use my dedicated graphics card which I bought this laptop!
Here too, no driver to blueooth. Specifically the driver Ralink RT 3290 Bluetooth. I found the driver for this hardware, but not suitable for windows 8.1. Okey BT is not a big problem, but what about the graphics driver? What is Hp? sleep? Where the drivers updated for Windows 8.1? How long I have to wait? As I brought it BDT 60 grand I have right to ask for updated driver and I want to that they as soon as POSSIBLE.
Again, I chart AMD Radeon HD 7670 in my laptop and driver is correctly installed, but every time I spend my graphics to high performance I cann't play any game. It's because I'm not have good drivers for Windows 64-bit os 8.1.
I've been looking for this driver for months, but I don't get a updated driver for AMD mobility radeon 7670.
Please, I beg you! publish drivers for windows 8.1 updated 64-bit os.
[edited by Moderator]
The problem is resolved. It took 6 months but in the end I finally thought to her
Follow the steps precisely
1. open this Pc or workstation then go to uninstall or change a program
2 appears in the list, you can see graphics driver Intel & AMD Catalyst install manager. You must uninstall both in express mode so that no other previous parameter no longer exists.
3. Firstly, uninstall the Intel Graphics driver. If you are asked for a restart of the pc to go for it.
4. that the list appears, you can see AMD Catalyst install manager, right click and uninstall in express mode. Uninstall all components of AMD. Restart your PC because you will be asked.
5. go on this Pc or my PC and then drive C. open Program Files and Program Files (x 86) the two of them, if you use the 64-bit operating system. In the search box write AMD and you find some removal files remaining them all.
6. now your PC is free of previous records and other files. Although the right, click on sign Windows and Device Manager. You'll see graphic cards and uninstall both. This step is not necessary, but just to be sure that your PC has not previously installed drivers.
7. open your browser and download the latest graphics driver for your PC Intel. My driver was Win64_153322. Install it. If you install it correctly you're at half way through. Restart your PC, if she needs.
8 go to the AMD web site and download the latest version of the driver. To avoid the complexity best option is to download Autodetect. Because he will choose the best suitable driver for your system. The file name is amddriverdownloader.
9. open the amddriverdownloader file and download the driver. Download will end and it will automatically start the installation. Install it in express mode. Restart your PC because you will be asked to do.
10. I hope your driver problems will be solved. To check it out go to Device Manager and see if the drivers are installed properly. Turn on the CCC and try to play a game of High Performance. You will see that the problem is solved.
Here's how I solved my problem of graphics from AMD. I've been suffering since I installed Windows 8.1 right after being released and today 15 Jun 14, I solved the problem. I can play any game in now high performance.
If you think that my opinion is useful to you, please share it.
Lotfi Liyad Salem.
Please hit Kudos, if I help you!
I replaced the HDD with SSD and windows 7 ultimate (X 64) installed on my laptop HP Pavilion G4. However, I am not able to install on my laptop switchable graphics now.
I tried this
1 installed HPSA and run the update and tuneup. He asked me to update ' AMD high definition Graphics Driver "but it failed with several attempts and after awhile now he doesn't want to do this update at all. Now everything is green in HPSA but I'm still not able to switch graphics
2 tried to download drivers HP page, but it says 'AMD Catalyst Mobility cannot be downloaded because of incompatible hardware/software on your computer.
3 tried to uninstall the driver but windows update drivers automatically.
4. I've also updated suggested such BIOS http://support.hp.com/us-en/document/c02948560 but still no luck
I don't really know what I can do here. There are some similar queries in the forum but they seems to be for different models.
Can someone please?
Product name: HP Pavilion Notebook PC g4
Operating system: Windows 7 Ultimate 64-bit Service Pack 1
Product number: LQ375PA #AB4
Well, I managed to finally install.
That's what I did
1 looked up the number of my product in the drivers
2. Recovery Manager installation
3. AMD graphics card driver Version8.810.4.5000. (I tried earlier but did not work this time)
I tried two things earlier, but not sure about the sequence... No doubt this time I tried both of them after the BIOS update.
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