Pavilion dv2415nr laptop. It will not stop. I downloaded the software and it will not turn off.
I have a laptop dv2415nr Pavilion and it will not turn off. I recently downloaded some security software and it is not stopped since the download.
Hello
I recommend that you make sure you have your license key for webroot. Uninstall the software and reboot. If that solves the problem, it's time to go to the Webroot support and ask their tech support that it.
Kind regards
ERICO
Tags: Notebooks
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When I try to download some driver and software for my HP dv3 http://h10025.www1.hp.com/ewfrf/wc/softwareCategory?os=4063&lc=it&cc=it&dlc=it&sw_lang=&product=4217... from HP site the browser tells me who is 'impossible to start download' for most of the files. Sometimes only for a few configurations downloads starts but is too slow, about 9 kb/sec. I tried with different PC but the problem remains. I don't know if it's a question based on my computer or on the HP site. Can someone help me?
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I understand that you are unable to download the software and drivers for your HP computer.
The HP site seems to work very well as I just downloaded on it without problem.
You are able to download from other sites?
Have you tried using another browser to download?
Have you tried running The HP Support Assistant to retrieve updates?
Have you checked your firewall and virus checker setting to make sure it is not blocked?
It could also be a firewall on your router setting.
Have you tried to download from a hotspot or maybe a friends house?
If you are unable to download the software desired, try another computer to download on a USB and then install the updates.
After installing the updates, you have the same problem?
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K010 ENVY: my laptop will not turn off
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When I shutdown/hibernate/standby/resume my laptop, it will die completely.
All programs will be closed (when stop or restart) and I think that OS will also close. But the laptop will not turn off. Power LIGHT and fan will stay on.
And when I try to Hibernate, everything is ok, but I have the same problem.
Whenever I have to turn it off by holding the power button, otherwise the battery will be discharged.
After manual turn off, when I turn it on again, everything works correctly:
-If hibernation: OS will continue to last situation.
-If start/stop: OS works normally without error or warning.
After sleep, OS works from the beginning. Because the data stored in RAM and will be deleted after power off.
Perhaps a portable automatic perevent equipment turned off. All the drivers are up to date.
Is there a parameter/software to check and fix my problem?
Thank you
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You are welcome
On some machines, the pilot for 11 series IMEI has been known to cause that kind of question of the judgment, so it may be worth trying an earlier version.
You can use the following method to install an earlier version of the driver IMEI.
Download driver IMEI on the link below and save it in your downloads folder.
http://ftp.HP.com/pub/SoftPaq/sp66001-66500/sp66228.exe
Disable your wireless card (should be f12 ).
Open your download folder and run the installer - it warns you that it is an earlier version, but simply continue.
When finished, restart the laptop.
If the computer shuts down correctly, turn on your wireless adapter and use the utility on the following link to prevent Windows 10 to update automatically the driver IMEI again.
https://support.Microsoft.com/en-GB/KB/3073930
Kind regards
DP - K
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