Pavilion dv4-2165dx: password administrator or power on password

I have problems when you sign in to this topic comes up with management password or power on password when I get home it is three times the message system disabled between verses the top with [77201672] someone please helpi have no idea what to do

Steps to follow:

  1. Use the posted above unlock code to access the BIOS
  2. Disable all passwords that are enabled
  3. If current password request - type the unlock code
  4. New password, simply press the ENTER key
  5. Repeat the same thing to check the password column.
  6. Then exit the BIOS saving & exit option to save the changes.

Troubleshooting:

Incase if the password does not work please try a Hard Reset as follows.

  1. Shut down the laptop
  2. Disconnect the power adapter and remove the battery
  3. Hold down the Power button for 30 seconds
  4. Plug the power supply/AC adapter (leave the battery for now) & start Notepad
  5. If now see you a password, please enter the same password I've shared before and press on enter

Hope this helps, for other queries in response to the post and feel free to join us again

* Click on the button white Thumbs Up on the right of say thank you*.

Make it easier for others to find solutions by checking a response 'accept as Solution' if it solves your problem.

Thank you

GBL84

Although I am an employee of HP, I speak for myself and not for HP

Tags: Notebooks

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