Pavilion dv4: cannot install windows 8.1

I installed windows 8.1, after installation on drive c. The PC reboots and start loading. But he remained at 8.1 windows logo. He drives half an hour. After saying the message "your PC ran into a problem needs to restart. What should I do? My PC information: pavilion dv4
3 GB ram 32-bit.

Hi @ismailbadhusha,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion dm4 Notebook and problems with installing Windows 8.1. First of all, try to click on the Windows icon, type services in the start search box, and then click or tap on the advice of local Services. Scroll down to the Windows Installer. Startup type must be - automatic and the service status should be - has begun. Restart the computer after this stage and try to reinstall.

Your system came with 64-bit Windows. You can try to use theWindows Update Troubleshooter to fix updates that do not come through Windows.  Please restart the laptop twice to make sure that all updates are completed!

If you have an error message could you let me know what it is.

Please let me know how it goes.

You can say thanks for trying to help by clicking on the Thumbs Up below!

Thank you.

Tags: Notebooks

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