Pavilion DV4: error of hard disk for Pavilion DV4

My notebook, it is far too slow, ran a diagnostic hard drive test system. It is said

DST short: FAILURE

FALITURE ID:Q4KRA3 - 60D7Ge-MFGK01-60SP03

PRODUCT ID: A7J71LA #ABM

What I need to get a new drive or it can be saved?

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Hello

24 short drive self-test error code would indicate that hard is defective and must be replaced.  This is also consistent with the problem of slow performance that you describe.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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