Pavilion dv6 3131tx: play games with ATI card Windows 10 graphics card

Hello

I have a hp Pavilion dv6-3131tx with switchable graphics (HD Intel and AMD Mobility Radeon HD 5000 series card graphics card), and after the upgrade to Windows 10 all my games have been slow. I thought it was because of the HARD drive space I did a disk cleanup (including system files that I decided that I wasn't going back to Windows 7). After doing this, I decided to fiddle around with my chart (on two cards) options to maximize performance.

However, now most of my games opened with the sound in the background, but it's a completely black screen. Looks like everything works well in the background (even the mouse pointer works and is in the shape of the pointer of the mouse of games) but it's just a full black screen. This seems to only happen with demanding games like a racing game or a sim as Sim truck or train sim. Other games such as spintires and miami hotline works very well. I could literally find nothing similar to this problem online and I really hope there is a fix for this!

I have to mention also I tried to turn off my map graphics Intel HD in Device Manager when I was trying to figure out how I can make my ATI card my default card, because I'm sure that my games were run on the Intel card as they all seemed very slow compared to when I played on Windows 7. After that I disabled it my screen was almost entirely black, but I could just, just, what I did and managed to the reactivation of the card. This form almost entirely black happened also when I did the opposite.

Update: it seems when I put these games to use the games I have (the Intel card) power saving trouble with work fine (less shift because she is able to save of course) so it's a problem with the ATI card.

Thank you and I hope there is a fix for this

Brendon

Brendon95

Also, I had a PC trashed by the upgrade of Win10 - because the upgrade tool does not detect the switchable graphics in advance and prevent the upgrade.  The good news is that MS has finally stopped by pushing people to do the upgrade of Win10.

Ordinarily, I advise to use HP recovery media to restore your PC to its original state. That would erase the entire disk, format the drive and install the operating system, drivers and utilities HP.

Unfortunately, there is no support of HP recovery related to HP for your PC Product Page. This could be an oversight by HP, or it could also mean that HP stock is no longer the recovery media for your PC. They store any long recovery media for older PCs.

You can try to contact the HP customer directly, using the links below, to see if you can order them if:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

NOTE: once you get through, stay on the line until you are finally able to talk to someone ' one - it can take a while!

---------------------------------------
However, HP customer care is generally not available on weekends, so you will have to wait until Monday to contact them.
---------------------------------------

Given that HP no longer provides a recovery media for your model, a few other sites, you should check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Good luck

Tags: Notebooks

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