Pavilion DV6 6154 TX: Problems after update to windows 10

I upgraded my OS from windows edition laptop home premium windows 10. Then, I am facing so many problems with OS (black screen, striking cursor before start up and bluetooth disabled and not able to update to the new version of Bluetooth).

So I think going to the earlier version of windows, but I have some doubts in this regard. Please find me answers to the following questions.

(1) if I come back to windows 7, will solve my problems?
(2) if suppose I have restored to windows 7 to 10, I was able to again update windows 7 10 may?

dabbada wrote:

(1) if I come back to windows 7, will solve my problems?
(2) if suppose I have restored to windows 7 to 10, I was able to again update windows 7 10 may?

Hello

Thanks for posting in the Forum from HP Support.

REP 1) If you didn't have a problem with Windows 7 but only with Windows 10, probably the problems resolve and will not happen on Win 7. I can't guarantee 100% but it seems normal.

REP 2) Yes, if you go back to your previous operating system (aka Win 7), you will be able to try to Win 10 later if you wish.

A few tips:

> > If you want to try to solve your problems of Windows 10 without going back to Win 7, you can try to download/install HP Support Assistant

http://WWW8.HP.com/us/en/campaigns/hpsupportassistant/hpsupport.html

http://support.HP.com/us-en/document/c03467905

Please, download it, it's about 39 MB, run it and update all the drivers and all of the HP software.

Please, go to the control panel and make sure that your Windows is fully updated

> > If this is not enough, here are the instructions how to return to Win 7 (they only work if you upgraded to Win 10 in the last 30 days):

http://www.howtogeek.com/220723/how-to-uninstall-Windows-10-and-downgrade-to-Windows-7-or-8.1/

http://Windows.Microsoft.com/en-us/Windows-10/going-back-to-Windows-7-or-Windows-81

Once you return to Win 7 and if you later decide to reinstall Win 10, note that the free update will be available until the fall of 2016. Here are the instructions how to upgrade to Windows 10 (please use the USB/ISO method) > > http://support.hp.com/us-en/document/c04730900

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