Pavilion dv6-6165: Fingerprint drive failure and forgotten password
When my battery is exhausted, the laptop closed and subsequently the fingerprint reader now does not work. Unfortunately the passwords I've tried have also not working so I have no way to access my laptop (Yes it is mine!). No doubt when he crashed, he upset the bios or something similar.
Can someone please advise? Thank you in advance.
Hello
You can reset the password available - one method is detailed in the following article.
http://www.howtogeek.com/96630/how-to-reset-your-forgotten-Windows-password-the-easy-way/
You can also use a utility to reset like the free on the link option below.
http://pogostick.NET/~PNH/ntpasswd/
Kind regards
DP - K
Tags: Notebooks
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