Pavilion dv6-6c35dx pc: blue screen

Signature of the problem

Problem event name: BlueScreen

OS version: 6.1.7601.2.1.0.768.3

Locale ID: 1033

Additional information about the problem

BCCode: 116

BCP1: FFFFFA800E8CA4E0

BCP2: FFFFF880040EA80C

BCP3: 0000000000000000

BCP4: 0000000000000002

OS version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Bucket ID: X64_0x116_TdrBCR:2_Tdr:2_IMAGE_atikmpag.sys

Information about the server: b7f2e454-d92c-48c6-ba83-03e834fc7c9c

Hi @garciagm

Welcome to the HP support community! I see that you get a blue screen or a blue screen of death (BSOD) as it is known. Try reinstalling your driver AMD HD graphics and let me know how it goes.

Tags: Notebooks

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