Pavilion dv6-7135nr: loss of network connectivity and wireless after upgrade to Windows 10 cable

After the upgrade to Windows 10, I lose network connectivity after a restart of the computer.

The operating system fails to load drivers Broadcom 4313 n. The driver date is May 8 202. The reason code is 31 on failure to load the drivers.

I returned to Windows 7 and migrated to Windows 10 several times with the same result. I tried to upgrade on the Broadcom drivers, but Windows says they are up-to-date.

I also see that the Realtek PCIe GBE Family Controller is having the same problem.

I think it's a driver problem, but cannot find the correct set of drivers.

Any help would be very useful. I have just re-upgrade to Windows 10 and have network connectivity.

Hi @karbacdb,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion dv6-7135nr Entertainment Notebook and problems with connectivity Wireless Windows 10. You can try to use the Windows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

Here is a document that shows how update the drivers that do not work correctly with Windows 10.

Here is a tool of Broadcom for Windows 10 drivers that could help.

Windows 10 drivers are available through Windows Update. Please be aware that HP does not Windows 10 drivers will be available from Windows Update.

Please let me know how it goes.

Thank you.

Tags: Notebooks

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