Pavilion dv6: computer HP pavilion laptop does not start and I do not see the screen because it's broken
I have the HP pavilion computer laptop windows 7 and I broke the screen about a year, I can't see the start menus. I have been using an external monitor and it has always worked well, but now I can't see how to fix my computer to boot. I did a hard boot but nothing happened, and with a broken screen, I can't see any of my options on how to fix it. It does not start. Looks like it is, but because I don't see the menu F8 or Boot, I can't call themselves that the screen can be done. Help, please.
Hello @SPKaler,
Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the HP Forums, I would like to draw your attention to the HP Forums Guide first time here? Learn how to publish and more.
I read your post on the issue with the laptop won't start does not and wanted to help you! I understand that the screen is damaged and you are using the external monitor to view the screen. However, now that the laptop does not start, you can see is more of the external screen to see what is happening.
From my understanding, you should not be able to see an image on the external monitor, until you start the operating system. You can try to perform a system restore by using this document:
HP computers - performing a recovery of system HP (Windows 7)
You may be able to follow along, long enough until the image is displayed on the external monitor. Otherwise, you can contact HP support by phone, for additional options.
Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek. In addition, by clicking on the Thumbs up below is a great way to say thank you!
Have a great day!
Tags: Notebooks
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