Pavilion dv6: fingerprint reader not working after update to Windows 10

Similar Questions

• HP Envy 17 j015eo: fingerprint reader not working after update

  So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

  @Nicolaj123dk

  System:

  HP ENVY 17-j015eo notebook PC

  Eagle Driver validity sensor:

  File name: sp63418.exe

  (26.2 MB)

  Program HP SimplePass current (up-to-date):

  sp76923 HP SimplePass V8.01.62has 32/64 bit W7 - W10

  Nicolaj123dk wrote:
  

  So after I updateded Windows 10 in the last update, my fingerprint no longer works. I tried to download the original driver, it won't work. When I slide my finger over it just keep blinking but if I hold a finger on the flashing stops. But when I try to save a finger in Windows Hello or HP Simplepass, it does not recognize slide me my finger over it.

  Comment

  • The Eagle sensor recommended is actually suitable for Windows 8.1 (and 8); the driver works in Windows 10.
  • The program supported the series 8 HP SimplePass is evaluated from Windows 7 to Windows 10.

  

  IF you were using previously series 6 HP SimplePass (any version of HP SimplePass 6.x):

  • It is time to move as a result of program series 8 HP SimplePass supported.
  • Even if you have an export of your webcards (Web sites / passwords) of this older version of SimplePass, you can use file .tsd (import) series 6 in series 8 HP SimplePass.  The two sets of program are NOT compatible.  There is no program of conversion of encryption between the two programs.
  • When you switch to the supported HP SimplePass version, you must create a new database of your Web sites / passwords.   This means you must create all new connections to fingerprints.
  • The new export file "webcard" is called the vault to series 8 HP SimplePass program.  The suffix of the file is ".opi".  The export process is similar to the old SimplePass program; you export your vault entries from within the SimplePass program to the file .opi.  The file is encrypted - keep - the in a safe place.

  

  Help, suggestions and examples:

  HP SimplePass upgrade instructions

  Read the first page: Dragon Document guidelines

  Before performing any advice given here (or unfortunately), verify that you can connect to your computer using your password.

  

  Optional:

  Create a style admin with a password for the local account that you can use to connect to your computer if the need arise (everything happens on the side).

  See the Section:

  • Shelter account -Solutions for access, account administrative secondary

  

  In the document...

  Procedure - updated / (install HP SimplePass Re)

  Start by creating a Restore Point

  See Section

  1. Create Restore Point

  

  If you have installed any version 6 HP SimplePass

  • Uninstall the program from HP SimplePass version 6.x of programs and features >
  • Restart the computer and log in

  

  If the installed validity sensor driver is courses (as recommended):

  1. Uninstall your driver Validity Sensor in the Device Manager (do not remove) >
  2. Restart the computer to enable the driver to reinstall

  See Section

  1. Reinstall the existing fingerprint driver
     • Option 3 is to install the driver in Device Manager
       • Method 1: Reinstall the existing driver

  --------------   OR ----------------

  If the installed validity sensor driver is exceeded (old):

  1. Download driver validity Eagle
  2. Uninstall the existing driver from the Device Manager AND check the box to delete the driver >
  3. Close all programs >
  4. Shut down the computer > seconds >
  5. Start the computer and log on >
  6. Install the downloaded driver

  See Section

  1. Reinstall the fingerprint driver
     • Option 3D remove the driver from the Device Manager and install

  

  Then, check / adjust the settings to logon Windows 10 (fingerprints).

  See Section

  • Order of events is important
    • Logon Windows 10- Connection options

  

  If you have not already done after the Windows logon is (still) works, it's time to install HP SimplePass.

  See Section

  1. (Re) Install HP SimplePass software
     • Install the software Series 8 HP SimplePass

  When you see a post that helps, inspires, gives a cool idea.

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• Fingerprint reader not working after update

  I have updated to iOS 10 and now my fingerprint reader will not work. I have a 5 s.

  You may need to setup it upward > ID use touch on iPhone and iPad - Apple Support

• Logon with fingerprints does not work after update of Windows 10 1511 threshold 2

  Connect to Windows with Windows 10 digital fingerprints and native integration of fingerprint worked well after a new install of Windows 10.

  However, yesterday I received the update of Windows 10 threshold 2 aka 1511 update. After this update, I can't connect with my fingerprint more. Removal of fingerprints and re-learning of the fingerprints with Windows Hello do not help. I tried different fingers and made very prudent recognition. But even when the windows screen lock and trying to connect with fingerprint reader doesn't fail. Windows says it's the footprint of evil and after 3 attempts, I need to enter the PIN to login.

  How can I reactivate fingerprint logon?

  Driver: 4.5.317.0 (PS Synaptics sensors), signed by Microsoft Windows Hardware Compatibility

  The problem was resolved when a new driver has been installed by running the tool "System Update" on my Thinkpad Lenovo. The driver is installed by the tool is "Common validity of fingerprint driver 4.5.503" (the Watch Windows Device Manager driver Synaptics FP sensors 4.5.503)

• ASUS laptop computer: touch screen does not work after update of windows 10

  My touch screen does not work after update of windows 10 in Chrome. How can I fix it?

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  Kind regards.

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  I hope you can help.

  Thank you

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  You can also check your warranty here to check the status of the guarantee

  Hope this helps, for other queries in response to the post and feel free to join us again

  * Click on the star of CONGRATULATIONS on the left to say thank you *.

  Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

  Thank you

  K N R K

  Although I am an employee of HP, I speak for myself and not for HP

• Fingerprint reader not working after hibernation

  Does anyone else have the problem of the fingerprint reader does not work after hibernate? It is an intermittent problem, happens all the time, but frequently. Out of hibernation, it flashes, move my finger, nothing happens, flashing stops and the drive does not work after that. I have to enter my password of Windows and it does not work for all Web sites. Must restart to re-engage the drive.

  I'm on Win 7 Home Prem 64 bit with the latest drivers for the fingerprint reader and last update for Authentec software.

  So, here is the solution (s) found by Pokey and me:

  Option 1:  Computer properties, Device Manager, biometric devices, validity sensors, properties and the power management tab, uncheck the box "allow the computer to turn off this device to save power".

  Option 2:  Try deactivation and activation of the 'Credential Manager' service by going to control panel, Administrative Services, Manager tools of credentials.  Even if the credentials manager status is "started", stop the service credentials manager and restart it. Find more information here: https://support.authentec.com/Forum/tabid/318/forumid/49/threadid/600/scope/posts/Default.aspx

  Option 3:  Do both.

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  My airplane on my HP envy mode button will not work after the upgrade to Windows 8.1 for Windows 10. I can turn on and off airplane Mode but not the button. Grateful for the help

  Hello:

  The only suggestion I can offer would be to see if installing the W10 wireless button driver solves the problem.

  http://h20564.www2.HP.com/hpsc/SWD/public/detail?sp4ts.Oid=6943827&swItemId=ob_150986_1&swEnvOid=4192

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  Hello everyone,

  Have you had recent problems with your fingerprint reader?

  Do you have the version 8 for Windows or Internet Explore 10.

  Your software SimplePass stopped you asking if you want to store the log information?

  There is an update of the software SimplePass and is for Windows 8, but it also upgrade problems helps to internet explore 10.

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  HP Pavilion DV6T

  Product number: WW142AV

  Operating system: Microsoft Windows 8 (64-bit)

  I upgraded to WIN8 pro to Windows 7 home premium, a few days ago.  Now my fingerprint reader is no longer lights up or scan my fingerprint.  I checked the driver in Device Manager and it says that the driver is up-to-date and that the equipment is working properly.  I also downloaded the latest update of the software Simplepass Win8, but it does not help.

  Nevermind, I found a good solution to the KingsRook14 user on a microsoft answers forum.  It worked for me!

  Validity for WIN8 sensor fix

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  Here is the link to the latest version of the driver for this card.

  A first or second on the list according to bit W7 version you have installed.

  https://Downloadcenter.Intel.com/Detail_Desc.aspx?DwnldID=23723

• Satellite S50T-B950 - touchpad does not work after update of Windows 10

  Hello "Toshiba."

  After the update for Windows 10 I have a problem with the touchpad does not work and became come boiling Forum and found that the solution is to uninstall "MOMENTUM Input Device" to "Device Manager", finally worked the touchpad, but alas multi touch properties such as: "zoom/minimize gestures of scrolling and two-finger" no longer work

  Please help me solve this company of Toshiba problem

  The same theme has been already discussed and resolved in this thread:
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• Satellite A-L50-19N - audio DTS does not work after update of Windows 10

  It is the most important thing in the drivers of toshiba, because without this driver, the sound is terrible...

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  WINDOWS 10 (1511)
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  After a few updates for Windows 10 Solutions Center software starts to open and close. It was working fine the week of December 13, 2015 with windows 10. Tried to reinstall and HP according to procedure but no luck. Is there a solution?

  ELP

  Hello

  Thank you for using the forum.

  Try this solution:

  > Enter "View installed updates" in the search bar of Windows. It will show you an option in Control Panel.

  > Click on the indicated option.

  > Select the "Security Update for Microsoft Windows (KB3132372)" and an uninstall option will appear next to the drop-down list to organize.

  > Click on Uninstall and work through all prompts.

  > Once uninstalled, I hope your problem will be solved.

  Take note of this notice from Microsoft:

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  Microsoft has published a notice of security for it professionals about vulnerabilities in Adobe Flash Player in the following web browsers:

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  • Edge Microsoft Windows 10 and Windows 10 version 1511

  https://support.Microsoft.com/en-us/KB/3132372

  Hope that helps.

  Please click the "accept as solution" if it helped to solve your problem and "Bravo Thumbs up" as an encouragement.

• Multifunction LaserJet 1536dnf printers: HP Toolbox does not work after update of Windows 10

  My HP Toolbox worked very well and I was getting a fax to my computer until about a week ago. After the last update of Windows 10, HP Toolbox does not start little matter what I do. I tried to run as an administrator and tried to start through the command prompt, but nothing helped. I want to be able to receive faxes on my computer, but I don't know how I can do without the work of the box HP Toolbox. I uninstalled and reinstalled several times using the latest version of the software on the HP site and tried to install it with the original disc supplied with the printer but nothing seems to work. Toolbox HP will install, however, it won't work. I tried the diagnostic tools and I tried to run it in compatibility mode, but nothing seems to work. Someone please help.

  Hi @Alphas,

  Thanks for getting back to me.

  There is corruption on the computer.

  Try the following steps:

  • Cleaning disc in Windows 10
  • Perform the clean boot in Windows 10 / 8 / 7
  • Use the File Checker system to repair missing or corrupted system files. It's always a good idea to back up your data before proceeding.
  • File system check (SFC) analysis and repair system files & DISM to fix things that are not SFC.

  If the problem persists: please create a new administrator account and reinstall the software.

  • Load the HP utility?

  NOTE: Windows 10 user accounts:  

  standard user (Users) - the standard account is a limited user unelevated account which can be a local account or a Microsoft account. It can help protect your computer by preventing users from making changes to the system that affects everyone who uses the computer. When you are connected to Windows with a standard account, you can do almost everything you can do with an administrator account, but if a standard user tries to do something that requires high rights (ex: run as administrator), Windows will display a UAC prompt for the standard user to enter the password to an account administrator for approval and confirmation before allowing the action.

  administrator user - is an administrator account unelevated which is created by default during installation of Windows, or is already set up for you on an OEM (ex: Dell) computer. This account can be a local account or a Microsoft account. An administrator account has full access to the computer and can make changes. If a user administrator is trying to do something that requires high rights (ex: run as administrator), Windows will display aUACprompt for the user administrator approval before authorizing the action.

  Built-in 'Administrator' - the hidden built-in high "Administrator account" is a local account that has unlimited access to the PC. By default, the 'Administrator' account is not invited by the UAC. Everything that's running while it is connected to the 'Administrator' account also will have full unrestricted access to the computer, so it is not recommended to use the built-in for daily use "Administrator" account. It is recommended to use only the account 'Administrator' integrated as necessary instead.

  Otherwise I would be 'restore from a system restore point' to the help of this guide, options recovery in Windows 10 or contact the HP support by phone.

  Contact HP for service in all countries except Asia-Pacific.
  What you can do, is to use the following link to create yourself a file number, then call and it can help to expedite the appeal process:
  Step 1. Open the link: www.hp.com/contacthp/
  Step 2. Enter the product number or select Auto detection
  Step 3. Scroll up to "still need help? Fill out the form to select your contact options.
  Step 4. Scroll down and click on: contact HP options - click Get phone number
  File number and phone number are displayed.

  Please reply to this message with the results. I can't wait to hear strings attached good luck!