Pavilion dv6 Notebook: laptop still does not start if equipped upward of battery

Pavilion dv6 daughter Notebook always primer not beyond the screen HP enrobeur battery if

Product number: WR498EA #ABU
Serial number: [personal information deleted]

Operating system: Windows 7

Hello @HPNovice1,

Welcome to the HP Forums, I hope you enjoy your experience! To help you get the most out of the Forums of HP, I would like to draw your attention to the Guide of the Forums HP first time here? Learn how to publish and more.

I understand that your notebook always primer if if mounted battery and I'd love to help you in this case!

Since you have already calibrated and tested the battery, I suggest following the steps below re - install the battery method compatible ACPI Microsoft control:

Step 1. Go to the Device Manager
Step 2. Select the stacks
Step 3. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
Step 4. Click on uninstall
Step 5. At the command prompt, put a checkmark in the box to remove the current driver
Step 6. Shut down the computer
Step 7: Remove the battery for a minute and then put new

When the computer returns to the top it should automatically find the driver.

Step 8. Go to the Device Manager
Step 9. Select the stacks
Step 10. Click with the right button on the "Microsoft compatible battery ACPI Control method" which is in the list
Step 11. Click "automatically search for an updated driver.

Do the same thing with embedded controller compatible ACPI Microsoft.

In addition, I also recommend you to restore your laptop default power plans by following the steps below:

Step 1. Click the Start button
Step 2. In the search box, type "Command Prompt"
Step 3. Right click on command prompt

Step 4. Click on run as administrator
Step 5. At the command prompt, type powercfg /restoredefaultschemes and press enter

reference: http://superuser.com/questions/669571/Windows-8-1-64-bit-power-schemes-gone

If the problem persists, please call our technical support at the 800-474-6836. If you do not live in the United States / Canada region, please click the link below to get help from your region number.

http://WWW8.HP.com/us/en/contact-HP/WW-phone-assist.html

I hope this helps!

Concerning

Tags: Notebooks

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