Pavilion dv7-6b32us: that means start diagnosis failure ID QC6C51-5R67HW-QFPH4K-402BO3?

HP Pavilion dv7-6b32us laptop

Start-up took like 15 minutes so I did some diagnostics and received a failure id QC6C51-5R67HW-QFPH4K-402BO3

The operating system could be zero, but not sure.

What is the error? Can't seem to find anything online. Very much appreciate your help.

Thank you!

It seems that the hard drive has failed/is a failure and should be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

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