Pavilion dv7 cannot recognize the CD/DVD drive, no help support "assistant".

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• Computer does not recognize the CD/DVD drive

  For these last days, my computer does not recognize the CD/DVD drive.  I have tried everything - publishers of registry, check the physical connections inside the computer, the system restore and install Fix - It programs.  However, the computer does not recognize this drive.  I also wonder if it is a hardware problem.  The light on the drive is a constant in green, and does not have the Open button.  And when I use the bent-paper-clip-in-the-little-hole and can open the drive, it will not read the disc.  Please advise...

  I fixed my problem with the BIOS operating system & not recognizing not not my DVD player to reinvest the solder on the motherboard.  You can find instructions on how to do it here: http://www.computerrepairtips.net/how-to-reflow-a-laptop-motherboard/

  There was a little crazy with my video drivers when I started first, but everything works after resetting the BIOS by default.

• Dell Inspiron 17R does not recognize the cd/dvd drive

  I have a laptop Dell Inspiron 17R and sometimes it does not recognize the cd/dvd drive!

  I tried to update the drivers with the system after the update, Dell detects the cd/dvd drive appeared in my computer and in Device Manager, but after 20 minutes, there was no. Any suggestions how to solve this problem?

  Thanks in advance!

  Hello

  See if that helps you.

  There is a "Fix - it" Microsoft for your problem on this link

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

  If above doesn't fix it, continue with the help of Microsoft:

  http://support.Microsoft.com/kb/982116/en-us

  See you soon.

• Windows vista Manager or the device does not recognize the cd/dvd drive

  I have windows vista and it is not recognize my cd/dvd drive. When I click on my local drive (c :)) and recovery hp (d) shows up, I checked my device manager and nothing shows here either for my cd/dvd drive, so I checked the cable but it looks fine.) checked the files of the upper and lower register, but that fact so I just bought a dvd burner external made by polaroid that is USB2.0 and supposed to be plug-and-play, but when I connect it nothing happens nothing. the power turns on two cd players and the disc starts to spin but it stops after 15 seconds and I get nothing. I am confused and don't know what to try. Please help thanks. so I tried to use the running microsoft dvd set and the message I said 'dvd cd drive not detected '.

  I tried these steps with no luck

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Hello mike salinas.

  1. you have any third-party burning software installed on your computer?

  2. have you checked if the external CD drive works on another computer?

  I suggest that you check if your internal CD-ROM drive is detected in the BIOS.

  Usually, you must press a key (for example, F2, F12, DEL, ESC) or a key combination whenever you turn on your computer, but before I get to the BIOS to start Windows. Check to see if there is the CD/DVD drive in the BIOS.

  You can see the article for more information about the BIOS:

  http://Windows.Microsoft.com/en-us/Windows-Vista/BIOS-frequently-asked-questions

  Regarding the external CD/DVD drive, I suggest you see if it works on another computer.

  Thank you
  Irfan H, Engineer Support Microsoft Answers. Visit ourMicrosoft answers feedback Forum and let us know what you think.

• All of a sudden my laptop does not recognize the cd/dvd drive.

  Just today my cd/dvd drive is not recognized. My laptop is HP Pavilion dv6244us, Vista Home Premium software. The cd/dvd drive is only a factory with LightScribe. In Device Manager there is a yellow! next to the name. When I double click on it, it says what follows in the device status area: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged. (Code 19) "I'd appreciate any help you can give.

  Thank you

  Chris

  Hi Chris,

  First, try the automated Microsoft fixit at the link below.

  Vista

  Check if the drive works now.

  If it still does not work, click on the Menu start, open the all programs, open accessories, right-click on command prompt and select "run as Administrator".  In at the prompt, type the following command and press ENTER.

  sfc/scannow                (Note that there is a space between sfc and /)

  Let the entire process, then the output type and press ENTER.

  Then, click on the Start Menu, open Control Panel and click Device Manager.  Click to open the CD/DVD-ROM drives.  Right-click on the drive and choose uninstall.  Do not delete if requested drivers.  When the device has been uninstalled click the icon 'Search for hardware changes' (usually just below help in the toolbar).  Let windows reinstall the disc and see if it works now.

  Kind regards

  DP - K

• Sdatellite M100 does not recognize the CD/DVD drive in Windows XP

  It is listed in the Device Manager, but with a yellow explanation mark.
  No mention of this in my computer.
  No icon.

  I am able to open the drawer and I put several types of cd/DVD in them without any result.
  The light flashes in orange on the door. The drive is listed as "Mat * advd-ram uj - 841 s-(sm)" in the bios under boot devices.

  I'm trying to figure out how to remove the drive and reconnect but it seems that I have to disassemble the thing to do and hesitate without a diagram.

  It is only a user guide in the downloads on this site so any help is appreciated: 0)

  Oh, I also downloaded the driver from this site for the drie. Before that, I uninstalled the drive in Device Manager, but there was no change when I installed the downloaded driver.

  Simply using a Ubuntu Linux live cd and it is running.
  Unfortunately its going to be hard to know for sure what the problem in this way because I don't want to install ubuntu on this machine it is someone elses machine and they are far from would you like to try linux.

  I'm in a live session now.
  Ah ok when I go in the media folder there is no mention of the cd/dvd drive.

  It is really a problem unless I can unplug physically the Mo and reconnect: 0 (Oh wait here it... is under 'cdrom' folder ' but only files with a relevance to the side by side with windows installation are mentioned... exe files, wubi etc..)

  Ah ok that's beyond my experience.
  Can someone give this amateur a tip?

  First remove the player of ODD (CD/DVD) from the list in Device Manager.
  Then access the registry and delete the Upperfilters and Lowerfilters completely from the following registry key values:

  HKEY_LOCAL_MACHINE \ FAT32\ CurrentControlSet \ Control\Class {4D36E965-E325-11CE-BFC1-08002BE10318}

  Finally, you must restart the device.

  Once again, windows will recognize the STRANGE

• Satellite C series does not recognize the CD/DVD drive

  Hello

  I have about a week he did something wrong and now my laptop recognize my CD-Rom drive.
  I guess I accidentally deleted the driver but I'm not sure of (I'm not a computer expert).
  What now? Someone has an idea?

  Thank you!

  Carina

  + The message was edited: translated by Google Translator.

  Hello

  I guess that you do not see the CD/DVD drive in MY computer area.
  Right?

  I think I can help you
  First go to Device Manager and search for CD/DVD drive.
  Select this device and delete it from the list.

  Now, open the registry (type regedit in the search) and remove the filters above and below to the following registry key:
  HKEY_LOCAL_MACHINE \SYSTEM \CurrentControlSet\Control \Class \{4D36E965-E325-11CE-BFC1-08002BE10318}

  The similar solution is located on the Microsoft page:
  http://support.Microsoft.com/kb/314060

• Cannot get the cd/dvd driver for CD playback

  Hiya

  Earlier this year, my laptop has been infected by viruses, malware, etc. I used the program Spyware Doctor to remove any infections, but so many files and programs are removed.

  On the Device Manager CD-ROM/DVD-ROM driver TSSTcorp DVD +-RW TS - L632H ATA Device ended up having a typical yellow mark next to it and the cd player would not read cds or dvds. Somehow however his custom 'fixed' itself, but always play all discs.

  Light to the factory side, it opens and closes, and when a cd is put in it sounds as if its going to do something, but after a few seconds only stops and don't open the program or recognize the drive. I read through many responses of forum and things like delete upper and lower filters do not work as they are already not.

  Advice or answers will be very appreciated!

  Hi sugar_owl,

  1. run the troubleshooter from the link, below, you can see the link below:

  Hardware devices do not work or are not detected in Windows:http://support.microsoft.com/gp/hardware_device_problems

  2. If this does not help, you can uninstall and reinstall the CD/DVD drive:

  To do this, follow these steps:

  a. Click Start and then click Control Panel.

  b. click System and Maintenance, click System and then click on Device Manager.

  Note that if control panel is in Classic view, double-click System and then click on Device Manager.

  If you are prompted for an administrator password or a confirmation, type the password, or click on allow.

  (c) in Device Manager, expand CD-ROM/DVD-ROM drives, right click on the device CD and DVD and then click on uninstall.

  d. When you are prompted to confirm that you want to remove the device, click OK and restart the computer.

  e. After you restart the computer, the drivers will be installed automatically.

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• Help! Inspiron 1525 cannot find the CD/DVD drive

  My new Inspiron 1525 running Vista Home Pro can't find the CD/DVD drive. I tried reinstalling the driver, but it does not recognize the device to install on!

  I have installed a DVB - T TV antenna just before that the problem occurred. So far, the drive has worked perfectly.

  Any ideas? I am in Germany and I support here is until 18:00 and the U.S. support will not help me!

  Thank you

  Ruth

  
  

• After dismantling Satellite A60 cannot detect the CD/DVD drive

  Hello

  I opened my laptop to clean-up and it was the first time that I never opened a laptop. Messed up at the opening of the cd/dvd drive.
  Instead of just pulling out, I started its opening screw but quickly realized that this is not the right way. So I took it out. Rest of the disassembly procedure went well and I assembled it back but he little silver r 2 bands and a small source, which I'm sure that belongs to the CD player and I couldn't adapt it.
  And I don't know how it fits.
  The computer does not detect the drive. Although I can open it by clicking on the Open button, then he hang out by sharp object. (The light will blink showing the power exists in)

  The second thing is the microphone. I've never used until last week, but my voice is going through. The system does not detect any microphone.

  Help appreciated

  Hello

  On this path, it is not easy to say what is the problem with CD/DVD player. Are there signs of the CD/DVD drive in Device Manager or the drive is not displayed in Windows Explorer?

  How did you test mic? Try it with the tape recorder for windows. So you can test the functionality of the mic on the easiest way.

• My laptop does not recognize the cd/dvd drive, gives the error message 19 and cannot load/reload driver TSST. Any suggestions?

  Device Manager says: "Windows cannot start this hardware device because its information of configuration (in the registry) is incomplete or damaged (code 19).»  Mr. Fix - it (Microsoft) indicates the CD/DVGW TSSTcorp TS-L632M ATA Device drivers & filters are corrupted or damaged.  Mr. Fix - it could not download the updates/drivers for TSST.  Mr. Fix - it has been able to get the computer to recognize, but unable to take the function of CD/DVD.

  Hello

  Perform the following methods and check if it helps.

   

  Method 1:

  Please run the difficulty of following article and check if that helps.

  Your CD or DVD drive cannot read or write media

  http://support.Microsoft.com/mats/cd_dvd_drive_problems/en-us

   

  Method 2:

  You can read the following article to see what might cause this problem.

  When you insert a CD or a DVD, Windows Vista may not recognize the disc

  http://support.Microsoft.com/kb/939052/en-us

  If you had recently upgraded the computer to the Vista operating system or install the Service Packs, then try the steps as described in the following article.

   

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista

  http://support.Microsoft.com/kb/929461/en-us

  Important: This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base:

   

  How to back up and restore the registry in Windows

  http://support.Microsoft.com/kb/322756/  

  Hope this information is useful.

• Satellite A205: Vista & BIOS does not recognize the CD/DVD drive

  After a crash of the sudden family Vista system premium on a Toshiba Satellite A205 the system does not recognize the DVD CD - RW drive. Neither in Explorer, Device Manager, nor BIOS.

  Laptop is only a few months old.
  Have you tried the Toshiba check system - it ignores DVD disk check.
  Tried Windows Update - does not help.
  Tried registry fix - does not help.

  Cannot use the CD to reinstall all drivers - because it is not recognized.
  The DVD drive LED is on. If the disk looks ok physically.

  Does anyone have an idea what to do?

  Very strange what s
  Try this:

  Access the BIOS and set the default settings and save the changes.
  If it doesn't help then I put t see any other possibilities for contact ASP in your country for a CD/DVD drive control and possibly a replacement

  You said that the notebook is only several months old so I assume that the warranty is still valid and that's why everything has to be done for free

  Good luck my friend

• Cannot access the he DVD drive in Windows Vista. Error: This device cannot start. (Code 10)

  All of a sudden my DVD drive has stopped working. Windows Vista SP2 doesn't see it, but I can see it in the BIOS.
  Error: This device cannot start. (Code 10)
  The driver has the exclamation point. I uninstalled the driver and restarted the PC, but the system does not re - install.
  The exclamation point is up there.

  Help, please

  Thank you

  Hello

  This article can help...

  http://support.Microsoft.com/kb/314060

  Tricky

• My Satellite cannot recognize the new HARD drive

  I bought a new hard drive for my laptop. After installing it, I didn't get the message none found a fixed drive. I updated the bios from the Toshiba site and the same message is still there.

  I also tried the drive in another laptop. It has been recognized correctly, so I formatted one installed Windows XP Pro top. It worked ok so I tried again in my laptop but message saying put system disk and press any key. So I put XP disc in it starts the installation starts to transfer files and doesn't give the message no hard drive found so it still does not find the hard drive.

  Please can someone help?

  Ken

  Hi Ken

  It would be nice to know the name of cell exactly.
  I guess that the BIOS does not recognize the HARD drive due to the size of the HARD drive.

  It would be very interesting to know if the HARD disk is compatible with this laptop and supported

• Satellite A300 - cannot use the CD/DVD drive

  Hello

  I have Satellite A300 and my DVD drive is not seen by Windows 7.

  I do not see in the Device Manager, and when I use the updates provided by TEMPRO, and on the site, it just won't update.
  When I opened the Toshiba Disc Creator, it gives me an error saying that it does not have any drive connected.

  See you soon.

  Hello

  You should try to remove the upper and lower filters in the Windows registry. So just follow this work around:
  http://support.Microsoft.com/kb/314060

  Another question: can boot you from this drive?