Pavilion dv7 keyboard locked

Recently, my keyboard and mouse finger became non-functional, without apparent reason.  As far as I know that I change all the parameters or by error, disable anything.  On the other hand, I can use a mouse remotely connected via USB.  I rebooted, battery in and out;  I checked all the keyboard settings according to the other recommendations of HP without success.  Do the key service steps, too.    I'm about to take for repair.  Any help would be appreciated.

A USB keyboard works as well?  I suspect it would work.

The keyboard of the laptop is not sensitive on the keys, is - this true?  If so, I take the F keys did not work to get into the BIOS to check the functionality.

How long it lasts?  If it's just a few weeks, a Microsoft System Restore can help.

What is the exact model of the laptop?

NOTE: Provide NOT the serial number.

Tags: Notebooks

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