Pavilion DV7: USB Ports not working not

The usb ports on my pavilion dv7 stopped working.  In doing research I think it has something to do with the drivers, but being not not 100% technical, I'm not entirely sure how to solve this problem.  Could you please help me solve because I use quite often the usb ports as well as to synchronize my phone etc.

Thank you.


Hi @laci2013 ,

Thank you for visiting the HP Forums! A place where you can find solutions for your problems with the help of the community!

I stumbled upon your post on the laptop and wanted to help you! I looked in your question about your HP Pavilion dv7 Notebook and issues with the USB ports on 10 newly installed Windows. Here is a link to solve the USB connections.

I would like to uninstall all listed in the universal serial bus controllers list.

Please note remove any and all USB devices and remove the memory card in the slot of the card reader. Disconnect all non-essential devices before you uninstall the controller Universal serial bus.

Restart your computer, and then insert the USB device.

You can try to use the Windows Update Troubleshooter to fix updates that do not come through Windows 10.  Please restart the laptop twice to make sure that all updates are completed!

I hope this helps.

Thank you.

Tags: Notebooks

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