Pavilion dv7t-2000 dvd/CD drive does not work

Hello

I have problems with my CD/DVD drive.

Recently, I upgrade my Windows Vista Service Pack 2. I noticed that my CD/DVD drive does not work, although I don't know if this is related to the Vista upgrade because I have not used the cd player in a long time. The drive does not read CDs or DVDs that I put in.

Device Manager indicates there is a problem with the driver for CD-ROM/DVD-ROM drive. Device Manager displays the following error message: "Windows cannot load the driver for this hardware device. The driver may be corrupted or missing. (Code 39) »

The device is listed as TSSTcorp CDDVDW TS-L633M ATA Device. The CD-ROM/DVD-ROM is the same as that provided with the laptop when I bought it, which is listed as "LightScribeSuperMulti8XDVD + / RWw/DLayer" on my receipt.

In the properties of the device, I pressed the 'Update Driver' button, but it says that the driver is already up to date.

I searched HP's site for an updated CD-ROM/DVD-ROM driver, but I couldn't find one. I also ran "HP Health Check", but the program cannot find any problems.

Thank you for your help.

The problem has been resolved.

I followed the advice of nazcar4u in a similar thread:

http://h30434.www3.HP.com/PSG/board/message?board.ID=hardware&thread.ID=16365

I used the "Fix it" Wizard on the Microsoft Web site:

http://support.Microsoft.com/kb/314060

I hope it helps those who encounter the same problem.

Tags: Notebooks

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