Pavilion Elite HPE: HP Advisor is no longer works and appears to waste of Internet Explorer

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• HP Pavilion Elite HPE - 480t computer and burner blu - ray 12 x HP bd 340i

  Model bd340i in the middle of last year, I bought HP 12 x Blu - Ray burner. When I bought my HP Office in December 2010 model HP Pavilion Elite HPE - 480 t, I installed the burner and everything worked very well. Today, I tried to burn a blu - ray disc, and he returned with can't read media, which stood on imgBurn. So I tried the same thing on the burner systems, and she came back as no drive in the status bar. I have also tried burning CyberLink software and the same thing no disc.

  I then tried to play the two store bought and home made blu - ray disc and could not read media. I was ready to blame it on a bad burner but then I tried a regular DVD the two store bought and done House, and it plays very well. I then tried to burn a single dvd double layer with all the burning software three I have and it is still fine, no problem. It's just the blu - ray media that cannot be read or written. The only supports blu - ray, I used from the first day was Kodak and never had a problem. That's what baffles me.

  At this point, I don't know if it's a hardware or software problem with the computer or burner blu - ray or both. 3 different burning programs works fine on DVD but not blu - ray, DVD plays fine but can't play or burn blu - ray discs.

  Could this laser blu - ray crapped out and the dvd reading and writing laser still works?  Must a blu ray burner still lasers for both media (DVD and Blu Ray)?

  Everything else with the computer works fine. I even tried uninstalling and reinstalling and it is the same, I tried to update the drivers and firmware on your site and still does not work. Please help.

  When did you purchase your product? : December2010
  Product HP Pavilion Elite HPE - 480t CTO desktop PC
  Select a problem area: other
  What is your serial number (SN): [personal information deleted]
  What is your operating system? : Microsoft Windows 7 Home Premium 64
  Your computer is unable to work with Accessories products? Please select all the boxes. other
  What type and brand of CD/DVD media you are using? Kodak 25gig of Bu-Ray and dvd HP
  The CD/DVD writer burner was built in the computer when you bought it? NO.
  You hear the sound from the speakers connected?
  The display on the product seems to work correctly? Yes
  Have you connected the product to your TV, DVD player or a music system? NO.

  If there is an error message, please specify: cannot read media
  Description of the problem: I bought burner HP 12 Blu - Ray model bd340i in the middle of last year. When I bought my HP Office in December 2010 model HP pavilion Elite HPE - 480 t, I installed the burner and everything worked very well. Today, I tried to burn a blu - ray disc, and he returned with can't read media, which stood on imgBurn. So I tried the same thing on the burner systems, and she came back as no drive in the status bar. I have also tried burning CyberLink software and the same thing no disc. I then tried to play the two store bought and home made blu - ray disc and could not read media. I was ready to blame it on a bad burner but then I tried a regular DVD the two store bought and done House, and it plays very well. I then tried to burn a single dvd double layer with all the burning software three I have and it is still fine, no problem. It's just the blu - ray media that cannot be read or written. The only supports blu - ray, I used from the first day was Kodak and never had a problem. That's what baffles me.
  Please provide previous steps of troubleshooting, or information that can help HP help you. : I don't know at this point if it's a hardware or software problem with the computer or burner blu - ray or both. 3 different burning programs works fine on the DVD but not blu - ray, DVD plays very well, but can not play blu - ray.
  Nothing changed since the device was working properly (installation of SW, settings, wiring, etc.): everything with the computer works fine. I even tried uninstalling and reinstalling and it is the same, I tried to update the drivers and firmware on your site and still does not work. Please help.
  How would you describe your level of technical skill? : intermediate
  First name Peter
  Name, first name rider
  [Personal information]

  Arcticwolf, sorry, I miss read your post details. That strangely resembles a failed drive. Try unistalling and reinstalling the drive, including the software and driver. If a problem has occurred, it may fix.

• HP Pavilion Elite HPE - 337c: right click on the taskbar for programs no longer works.

  1. product name and number: HP Pavilion Elite HPE - 337C

  2. operating system: Microsoft Windows 7 Edition Home Premium (64-bit); Service Pack 1; Build number 7601; Version of DirectX 11.

  3. error message: None; wish that it is.

  4. all changes made to your system until the problem occurred: Geez, there was so much.

  Problem: It used to not be that way.  Whenever I right click on a program open on the taskbar, and move the mouse to the added elements or recent-objects, disappears from the list.  The mouse does not work, but I can still use the cursor up/down arrows to select the item, press ENTER, and it works.  But there may be other problems related to the use of the mouse; We'll save those for later.

  Thank you

  Hank

  There is the possibility that there is a third-party shell extension that is the cause of the problem. You can analyze that yourself with a free utility called ShellExView. This may take some trial and error, deactivation and activation on your part.

  Only disable a single extension, both for troubleshooting, then turn it back on. If too many extensions at the same time, more specifically shell extensions Microsoft is off, then you might get a operating system unbootable.

• How to add to my HP Pavilion Elite HPE-590uk Usb 3.0

  Hi does anyone know if I can improve my HP Pavilion Elite HPE-590uk for usb 3.0 and if so could you recommend a product that I could buy to do this.  Thanks in advance.

  One of them check it:

  http://www.overclockers.co.UK/showproduct.php?ProdID=CC-003-AK

  This is to use a pci-e x 1 card. You have 2 these slots available. This will show you how do:

  http://h10032.www1.HP.com/CTG/manual/c02255267.PDF

  See the section on the replacement of a card.

  Instead of plugging on the long black slot which is a video card plug into one of the slots black short. You have Windows 7 I think which means that you will need a driver, but that should come on a CD with the card. Will need you a power connector (molex) on the map, too.

  If it's 'the Answer' please click on 'Accept as Solution' to help others find it.

• New graphics card for HP Pavilion Elite HPE-170 t

  Hi, I'm getting artifacts screen sporadically, Ithink my video card is starting to go bad. I want to get a new one, but I do not know what will fit. My computer HP Pavilion Elite HPE-170 t:

  • Intel Core i7 - 860 quad-core processor [2.8 GHz, 1 MB L2 + 8 MB of cache N3 shared]
  • 8 GB DDR3 1333 MHz SDRAM
  • 1 TB hard drive 7200 RPM SATA 3 Gb/s
  • 1 GB ATI Radeon HD 4850 [2 DVI, HDMI and VGA adapters]
  • LightScribe SuperMulti DVD burner
  • Player 15-in-1 memory cards, 1 USB, 1394, audio
  • No TV Tuner
  • Creative Sound Blaster X - Fi Titanium

  I see by a few other questions here several cards video suggested, but these responses were a few years old and these video cards are no longer available.

  So, any suggestions on the new video cards less than $200, which will be more apt to little and works as easily as possible? Thank you!

  OK, I got my new video card, to be exact of it:

  http://www.Amazon.com/XFX-250E-800MHz-graphics-R7250EZNP4/DP/B00JM5XX9O/ref=dp_ob_title_ce

  http://www.xfxforce.com/en-us/products/AMD-Radeon-R7-series/AMD-Radeon-R7-250E-core-Edition-R7-250E-znp4

  It works like a champ! Took me about 5 minutes to install the card physically and 15 minutes to install all drivers and updates.

  So far so good - everything seems OK, so if anyone is looking for a video card for this configuration, it worked for me.

• Help with updates for HP MediaSmart Suite & DVD/BD discs for PC HP Pavilion Elite HPE-112y

  HP Pavilion Elite HPE-112y PC

  VT637AA-ABA

  Genuine Windows 7 Home Premium - 64-bit

  Blu - ray player

  HP MediaSmart Software Suite

  I bought my computer new from Best Buy in 2010.

  HP MediaSmart Version: 3.1.0.1

  HP TouchSmart DVD Version: 4.1.2.5122

  HP TouchSmart Music Version: 4.1.1.4604

  HP MediaSmart Photo Version: 4.1.2.4327

  HP MediaSmart video Version: 4.1.2.4322

  HULU Desktop: Host Version: 0.9.14.1 - SWF Version: 0.9.15.33

  HP MediaSmart/TouchSmart Netflix Version: 1.0.2.0

  I have apalogize, I know that this has been done before, but I'm looking for different software or updates not upgrades.

  A couple of weeks, I tried to watch a movie Blu - ray (made before 2013) through HP MediaSmart DVD, when I put the movie in him would ask if I wanted to check the updates, so I said yes, he started the process of loading and asked again if I wanted to check the updates. Finally, I took the film and went into settings, watched in updates and there was an update. So I chose the update and HP MediaSmart DVD HP TouchSmart DVD changed. After that, the movie played fine.
  
  Now I'm watching a Blu - ray movie (made in 2013) and still once he asks me if I want to check the updates, so I took the film out, went into settings, that update, but there is nothing there. I put the movie back to try again and he asks me if I want to check the updates, so I push No., he would say "disk ready for play. Press Play to start. "So I press start and it will immediately message asking if I want to check the updates. So then the movie is still in I go into the settings, that update, and there is still nothing.

  All DVD for the 2013 game and rain fines. All comics before 2013 play fine. All BDs for 2013 keep asking check updates.

  Now, I find another reason that could not work the BDs is because my DVD/BD players could be updated.

  Device: hp BD O DH4O3S SCSI CdRom Device & hp DVD a DH16AAL SCSI CdRom Device
  Driver provider: Microsoft
  Driver date: 21/06/2006
  Driver version: 6.1.7601.17514
  Digital signer: Microsoft Windows
  
  I clicked on the update for both driver and said that I was aware.

  I find no new updates for HP TouchSmart DVD on CyberLink website. Where can I check updates? In addition, what I have to update all of the HP MediaSmart Software Suite to make it work (and where I do that)? Are there updates for DVD/BD drives and if there is where can I find them?

  Someone, please help me to find the updates.

  Sorry it took so long to get back to that.

  I finally got a new monitor (a long while ago):

  HP Pavilion 22bw IPS monitor 21.5 backlit "

  1920 x 1080

  VGA, DVI - D, HDMI

  So I tried again a movie BD 2013 on the HP MediaSmart/TouchSmart DVD thanks to the new screen and he asked again if I want to check for an update, but it worked fine on PowerDVD from CyberLink 13 (which means I have to buy ). So I have not watched all BD movies on my computer for awhile.

  I recently bought a new computer and restored my old computer to its factory condition and reinstalled all programs and installed the updates I could find.

  After I restored the computer I tried BD 2013 & 2015 on HP MediaSmart/TouchSmart DVD movies and he even asked if I want to check for an update. It's been 2 years and still no new updates! Looks like HP MediaSmart has become obsolete. I don't know if PowerDVD 13 still works because I obviously don't buy it.

  Thus, it seems that if someone wants to play movies BD 2013 or newer that they should ensure that they have the right connection between the monitor and the computer and buy a new BD software to replace the old software obsolete.

  With my new computer, I'll be closing this and boxing upward. So I don't need to worry about this more.

  Thank you for your time and your help. And good luck to anyone else who might have the same problem.

• HP pavilion elite hpe 500cs: stuck at the start-up screen

  Hello
  I bought gtx 1060 to my hp pavilion elite hpe 500cs pc, but I can't front the start screen (cannot even get into the bios settings). I inherited bios with the latest version 7.15 which is avalible for my motherboard. The card worked on power and different Mr. b. is sufficient. I also have 1 beep, that the long break and followed 3 short and fast beeps long beep.

  Any ideas?

  Your comparison of different systems and not being is not specific about the other tested machine.  It is like comparing a Citroën with a Renault. (Could not stop myself, realizing your in CS).  The HPE 500cs, as you say, is Legacy BIOS.  The new GTX 1060 is UEFI and would not work in the HPE without a hybrid BIOS from the manufacturer of the card.

• Pavilion Elite HPE-170 t: problem with the new HP DH16D5S DVD ROM drive

  My office is a HP Pavilion Elite HPE-170 t.  I recently upgraded from Windows 7 to Windows 10.  I have two HP optical dirives, one is a writer, and the other is just a DVD ROM  Both have always worked perfectly with Windows 7.  After you have installed Windows 10 continuous burner work very well works correctly with autoplay.  However, the DVD - ROM, HP DH16D5S, immediately began using autoplay.  Actually the drive was not yet recognized as a drive when you view the drives in the file Explorer.  Finally, it would seem, sometimes taking also longer than 5 minutes or more before doing so and then would work very well.  I tried different types of media, including music CD, DVD video and DVD software with the same results.  I assumed that it was a problem with the drive, maybe a bad capacitor, etc., which was originally not start correctly.  So I ordered a new DH160D5S, but which seems to have been a waste of time and money, because it does exactly the same thing as the original.  I even changed the cables autour between it and the burner, but it made no difference.  The burner still works fine but not DVD ROM.  I tried to find a more recent driver for it, but had no chance.  I found on a Dell website for this drive which was an update of the firmware for Windows Vista and Windows 7, but not for Windows 10.  I advanced and downloaded, but when I tried to run, I got the message: "your system does not meet the minimum requirements for this update.  Update has been canceled. »

  I want to try a different brand of DVD ROM, but would have to buy one without knowing if it would help.

  Any help will be appreciated.

  Since I posted this message I discovered that there is a driver problem with this DVD ROM.  There's no driver available yet to make the drive compatible with Windows 10.  Since then, I returned the drive and replaced by another brand that is compatible with Windows 10.

• HP Pavilion Elite HPE-030sc: upgraded my desktop HP Pavilion Elite HPE-030sc computer

  Hi my product is a

  Desktop HP Pavilion Elite HPE-030sc (VS167AA-UUW)

  its kind of a simple question, but I can't find the answer anywhere

  I can opgrade my pc with the new graphiscard like this

  MSI GeForce GTX 2 960 GB of games PhysX PCI-Express 3.0

  If I can its large if not what is the most recent card I can buy

  I play Battlefield4 and I want to play with max resolution

  help me - thanks in advance

  Best regards, Torben

  Lazyboy_dk, welcome to the forum.

  The concern I have with the MSI GeForce GTX 960 Gaming 2 GB PhysX PCI-Express 3.0 is its length.  It's 10.5 ".  It is perhaps too long for the space.  In addition, it may require UEFI in the motherboard instead of a standard BIOS.  You can contact MSI Tech Support to see what they have to say.

  Most of the newer cards require UEFI, also.  The last card EVGA does not for UEFI was TG 640.

  Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

• Video card (and others) upgrades for a HP Pavilion Elite HPE-510 t

  Hello... First of all, I just want to say that these forums have been an invaluable resource for me in my quest to upgrade my current PC. A lot of good answers and always at the top of the Google search results, you guys have been so super helpful. Without a doubt a very different experience from what I got when I bought my PC from a company that rhymes with 'hell '.

  I have a few specific questions, however, and thought I'd throw them to let experts weigh... For the record, I have a HP Pavilion Elite HPE - 510 t with all parts except for the video card, which is currently an ATI over-pants v4800. I am running three monitors 20 "(1 DVI and Display Port 2 at present, but who can be flexible). Also, I don't a few moderate games (FPS, MMO) and watch a lot of Netflix...

  1. I'm certainly looking to update my video card, but I do not know what actually fits. I'm ready to upgrade the PSU as well (probably to the Corsair CX-600 recommended elsewhere on this forum), so power should not be a problem. And money is not a huge problem either, as long as the card is less than $500 or more. I've been watching some of the newer cards (like a 680 GTX or even the new 770), but I'm afraid that they will not physically fit in the case, or will be not compatible with the motherboard (which seems to be the PCIe 1.0? Or I read wrong?). So basically, my ultimate question is: what is the best possible graphics card given my case current and potentially put to level power supply, motherboard, I could use? If it's important, SLI is feasible but not more.

  2. I also intend to add additional RAM. The page on the card to my PC to the HP support Site says it takes DDR3 1600 PC3 10600, but everything that I find these days in the RAM is DDR 3 1600 PC3 12800. My mother/PC card will support the 12800 or do I have to keep hunting to find 10600 sticks?

  3. and finally, I'll also put in a Pro 840 Samsung SSD. Do you know if the motherboard compatible with the SATA connectors suitable for speeds of 6 GB? Just plug page says "SATA" and does not specify a version.

  Any help you could give me on these questions would be greatly appreciated. This computer has served me well for a few years now, and I'm hoping to keep it for a few more years. Thanks in advance and have a nice day...

  Aaron

  Here are the specifications of plant origin and configurable options for your desktop HP Pavilion Elite HPE - 510 t CTO and here are the specs of his card mother IPISB-CH (Cleveland). According to the specifications, the motherboard uses the Chipset Intel H67 Express that supports an extension v2.0 x 16 PCIe and 3Gbs SATAII (SATA2).

  (1) SLI is not "feasible", so no need to go there. GeForce GTX 680 cards are going to be long, perhaps too long. You need to measure the space available at the back of the case more further along the x 16 PCIe slot to determine what can be installed. You will need to resign it a notch or two... until you find one that matches. The CX600 Corsair is a great choice and fits, even if you can buy the place CX600M. The CX600M is modular and allows much better management of the cables and so the potential for a better air circulation.

  (2) with regard to memory, the State of the plug;

  Four DIMM DDR3 240-pin connectors
  Supports the PC3 10600 connectors DIMM DDR3 (1333 MHz)
  Memory non - ECC, unbuffered

  Then, two sets of most of these (2 x 4 GB) 240-Pin DDR3 SDRAM DDR3 1333 (PC3 10600) Desktop Memory Kits should do the trick. You can also go to the website Crucial.com and use two of their 'guaranteed compatible memory upgrade'.

  (3) your computer supports speeds SATAII (3Gbs) and this is the best it will do. However, the SATA connector is identical to what is found on a SSD SATAIII and it should be compatible with your computer.

  Please send BRAVO

• Replace the HARD drive in the new Pavilion Elite HPE-180 t.

  I'm not a professional computer, but after 30 years of use, the upgrade and repair PC home and the office, I'm embarrassed to post this thread - but here goes.  I took delivery of a few days ago the new highest indicated HP computer model in the topic of this thread.  The new computer is beautiful and everything worked perfectly from the start.  I decided after a few days to check, everything was fine and proceeded to a few pieces of hardware to transfer from my old Dell (a fairly new 1 t WD SATA HDD on which coied got a lot of data from the former count and a new BD/DVD ROM SATA optical drive).  Everything was fine once I figured out how to get these two drives in the enclosure waterproof on the new computer, but all reconnecting the SATA cable on the main came with the computer HARD disk, I broke up some pins on the HARD drive that made it of course useless SATA port.  I of course take full responsibility and do not wish to get involved with HP technical support to replace the disc - and frankly, I prefer not to put another HDD Seagate support because I prefer a 1 t Cavier Black SATA WD which I believe is one of the most reliable RESEARCH on the market right now, and I can buy it for around $200 instead of the $400 I uknderstand fresh HP for the same size of Seagate replacement.

  Here's my question, can I just buy a new HDD WD and install it with my own final Win 7 x 64 without the HP recovery disks (they did not come with the new computer, and I had not yet created my own recovery disc).  Frankly I'd rather have a completely clean install of my Win 7 OS without the HP partition and other HP software on the HARD disk.  Is this possible or HP has some sort of identity with their software which must correspond with the BIOS or something like this?  REALLY, I don't want to return the computer to HP to get called into service because I just started a small business that involves a lot of video editing and I can't be without the computer for weeks, while HP is concerned with him (I've read the horror stories about the high cost of the repairs and the long repair time but I do not wish to keep my warranty if possible).

  HP Pavilion Elite HPE-180 t; 2.8 Ghz quad-core Intel i7 CPU; Intel x 58 chip; Win 7 64 bit ultimate OS. 12 G RAM;
  1.8 NVIDIA GeForce GTX-260 G graphics card; HP w2338h HD widescreen LCD monitor

  I have the same PC, only the model number has been changed.  Yes, you can use your own license W7 and install it on another drive or a replacement drive.  You can get the drivers from the HP site web support HPE-180 tfor your PC or other sources.

  Some software manufacturers third HP is very useful, so you might want to consider ordering the HP recovery discs and make a full recovery to factory.

• HP Pavilion Elite HPE-500f desktop PC

  HP Pavilion Elite HPE-500f desktop PC - I would like to upgrade food, video card and hard drive. Can I use a SATA III hard drive? Can I use a 4 Gig ATI video card? Those are the weak links in this computer in the measurement of performance, Windows 5.1 index. The ram has already been updated to 16G. I would use a hard drive WD Black edition.

  Thank you!

  Jon A. Schoen

  [email protected]

  You can use a SATA-III HDD but the 785G chipset only supports SATA-II. You won't see any difference, and the SATA-III is backward compatible. You have a 300W power supply. You can put in a better and with a minimum 500 or 600 watt PSU, you can install any videocard, pcie 16 x which will be in good physical shape. In retail offices, there is simply not as much space as in a custom build Tower and best video cards these days are huge things two locations. Don't forget, it fits with room to spare, or you will have problems of air circulation.

• Pavilion Elite HPE: Power on password

  I powered up the computer after 4 years of non-use and do not know what the power u [password is? I can reset the motherboard some how? Help, please. I can't find a connecting cable

  You are the very welcome.

  In order to clear the BIOS P/W, please refer to the link below, last position on the page...

  http://support.HP.com/us-en/product/HP-Pavilion-elite-HPE-desktop-PC-series/5035344/model/5036175/document/c02668523/

• Pavilion Elite HPE-170f Deskto: Memory Upgrade

  I have the HP Pavilion Elite HPE-170f desktop.

  Motherboard: Pegatron IPMTB-TK (Truckee)

  Processor: Intel Core i7 CPU 920 @ 2.67 GHz, 2668 Mhz, 4 Lossnay, 8 logical processors

  Storage media: 6 x DDR3

  Memory type: Types DIMM PC3-8500 (DDR3-1066)

  I currently have 8 GB of memory.

  What is the maximum I can install?

  Operating system: win 10 Pro 64-bit

  Thank you

  John

  @jmwright1058

  Memory upgrade information

  • Architecture memory triple channel

  • Six DIMM DDR3 240-pin connectors

  • Supports types DIMM PC3-8500 (DDR3-1066)

  • Memory non - ECC, unbuffered

  • Supports DIMM DDR3 4 GB modules

  • Supports up to 24 GB on 64 bit computers

  • Supports up to 4 GB * on 32-bit computers

• HP Pavilion Elite HPE-495uk for: HP Pavilion Elite HPE-495uk

  HP Pavilion Elite HPE-495uk Desktop Hi there I have the computer following and need to update my graphics card and want something with 2 GB what cards will fit in my system and have I not enough power to power a new 2 GB card? Any help would be great. Soon TV

  Hi there @Tele,
  
  Welcome to the Forums of HP Support! It's a good place to find the help you need, other users, HP experts and other support staff. I understand that you have any questions about the upgrade. I'll be happy to help you.

  The Notebooks of PC HP Pavilion Elite HPE-495uk Desktop, this computer has a slot PCI Express 1 x 16 for the graphics card and a 460 W power.

  Please keep me informed of the progress of things.

  If you need help, let me know and I will gladly make all that I can to help you.

  Please let me know if that solves the problem by marking this post as "accept as a Solution.
  To simply say thank you, click the Thumbs up below!

  Thank you.