Pavilion G6 1332el: black screen after installing drivers

I installed Windows Home Premium x 64 on my HP Pavilion G6 1332el and everithing was very good.

Downloaded all the drivers for this operating system on the HP Download Page and install them all. I never reboot after each driver installed, so I can not tell you witch cause car my problem.

After all, I did a normal Shut Down.

When I powered THE next day, after Windows Logo disapier, only black screen remains.

I tried VGA output, but my laptop keyboard faield and I FN key on my USB keyboard.

I'm here, can I di to solve my problem?

Thank you!

apashi

I'm guessing that you have reinstalled Windows from a DVD, right?

Your PC came with a version of HP OEM of Windows preinstalled, and it is the only version guaranteed to work on this unit.

You should consider reinstalling using HP recovery media to operate again.  It's a set of DVD and a CD that will erase the hard drive (removing all data, applications and settings, reinstall the original OS, drivers and utilities for HP. In some cases, you will be able to order a USB instead of discs.  You must order at HP; they cannot be downloaded.

You can look online for recovery from the paged media related: http://support.hp.com/us-en/drivers

Once there, enter your product name or number. On your software page and download the drivers, select your operating system and version. Click on "Update".  If the HP recovery support is available for your computer, down near the bottom of the page, you will see an entry for the command Recovery Media-CD/DVD/USB. Click on the symbol '+' to expand this entty and click on order to press for more details.

Or, if you prefer, you can do the same by contacting HP Customer Service:

If you live in the United States or the Canada, details are on this page: http://www8.hp.com/us/en/contact-hp/phone-assist.html#section1

If you live elsewhere, contact details are on this page: http://www8.hp.com/us/en/contact-hp/ww-contact-us.html

Note that if HP no longer provides a recovery media for your model, a few other sites, you can check are: http://www.computersurgeons.com/ and http://www.restoredisks.com/

Don't forget to read through the material in the linked thread before attempting the recovery: http://support.hp.com/us-en/document/c00707939

Good luck

I'm a volunteer and I do not work for, or represent, HP.
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Tags: Notebooks

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