Pavilion g6-2320TX: computer laptop screen blank after login

Hi all

I have a HP pavilion 2320TX g6 and it runs on windows 8.1(64 bit) with no problems until recently.

It was originally windows 8 and I've updated to WIN8.1 back.i 6 months have not experienced any problems.

I don't know what happened but when I opened my laptop after the login screen, he gave me a black screen with the mouse cursor.

I tried closing force to remove the battery and the connection but no use.

The last time I opened (i.e. before I met this problem), I installed 2 applications KMPlayer and secure360.

I uninstalled them both by the secure and tried boot option, but it didn't work.

I can't even find the reason why this problem so please help me out by giving solutions for this.

Thank you

Concerning

Florine

Hello

Try this and let me know.

Boot the computer normally and log.

Black screen, hold down the ctrl and alt keys and press delete.

Select Task Manager.

At the bottom left, select details (if it is not already selected).

Click in the header of column Nsoul to organize the processes in alphabetical order.

Look for an entry called to run once Wrapper (RunOnce.exe) - If you see it listed, right-click on it and select end task.

The office is now show?

If this is the case, download Autoruns on the following link and save it in your downloads folder.

http://download.sysinternals.com/files/Autoruns.zip

When you have that, open your download folder, right-click on the folder zipped to Autoruns, select "extract all...". "and in the next window, click Extract.

A new window will open displaying the extracted content.  The application you must launch is the 2nd in the list (in format autoruns 636ko) but this by right clicking on it and selecting 'Run as administrator' -click 'Yes' to the uac prompt.

Scroll down the list until you find the entrance to RunOnce (it may well be 2 entries) and Remove the tick (s) in the box next to it.

Restart computer and see if it boots now on the desktop.

Best regards

DP - K

Tags: Notebooks

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