Pavilion G6 2338sl: hardware button to turn off the touchpad does not work on Windows 10

Hello

I have a Pavilion G6 mobile 2338sl. When I was on Windows 8.1 the touchpad worked a lot, so I've updated for Windows 10. Windows updated my drivrs to last, provided also by Synaptics (19.0.19.1). HP says the moment is upgrade from Windows to provide the driver for this laptop, as you can see on the driver support page. The touchpad works, the parameters can be set (gestures etc.), the touchpad turns off when another mouse is connected (it's ok).

The problem is that if I use the touchpad and I want to turn off the button, it does not work and the computer reacts like a click. So I returned to the old driver and button works. But Windows Update continusly updated the driver (I disabled the option in the advanced settings, but it still update) and I come to every time.

So I tried to reinstall Wndows freshly (not update Windows 8.1) and with the old driver works, but when she updates to 19.0.19.1, the button to turn off the work stoppage.

I looked on the interent and someone tips to set minimum detection of palm. I tried but it still not working.

I hope someone can help me

Concerning

Hello

If you find that the old Synaptics driver works Ok, install it and then use the utility on the following link to prevent Windows 10 to automatically update again.

https://support.Microsoft.com/en-GB/KB/3073930

Kind regards

DP - K

Tags: Notebooks

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