Pavilion G6 does not connect to the cellular device

I have a Pavilion G6 with Windows 7 OS, which is used as a mobile data terminal. I am trying to use my iPhone Verizon 5 c to connect to a hotspot. All my other HP laptops connect to this phone without problem, but the G6 does not connect to the internet via the phone with cable, wifi or bluetooth. The G6 recognizes the phone and shows it in "unspecified devices." I tried everything to get it to connect without success.

Hey RC800,.

Thanks for the info.

I forgot to ask before, can you tell me the exact model specifications what do you use? For more information on the search for your model and product numbers, click here: How can I find my model number or product number?

If the laptop connects to other devices, we can say that the material is very good. If he does not see the iPhone theres only a few things you can try. The adapter in your laptop is probably 802.11 g capable which is the minimum requirement for the hotspot iPhone, so we can exclude.

Please, try the following:

Turn off the power to the adapter:
1. open Device Manager. (Win Key + R > type devmgmt.msc > OK)
2. expand the network adapters.
3. right click on the Ethernet adapter / wireless, and then click Properties.
4. click on the power management tab.
5 remove the check mark next to allow the computer to turn off this device to save power.
6. click on OK.
7 test cycle.

Reset the TCP/IP settings on your PC:
1. go to your start screen/menu and type CMD.
2. right-click on the command prompt icon and select run as administrator.
3. in the window that opens type "netsh int ip reset resetlog.txt" without the quotes and press ENTER.
4 restart your PC and test.

It can also help to reset the winsock catalog:
1. go to your start screen/menu and type CMD.
2. right-click on the command prompt icon and select run as administrator.
3. in the window that opens type "netsh winsock reset" without the quotes, and then press ENTER.
4 restart your PC and test.

Reinstall the NIC drivers:
1. download the drivers from here , but do not run them again.
2. go to your Start menu/screen and type Device Manager.
3. expand network adapters.
4. right click on the wireless adapter and choose uninstall.
5 install the drivers downloaded in step 1.
6. restart your PC and test.

Test another iPhone connection:
Explicit. This will tell us if it's only an incompatibility with a phone or any iPhone hotspot. Try a hotspot Android will help narrow things down as well.

Let me know if this helps.

Tags: Notebooks

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