Pavilion g6: the screen flashes but will not stay

When you press the power button the laptop starts to power. A message "press the esc key to access the boot menu" flashes briefly on the screen, but the it turns off and remains empty. The laptop is continuing with its power in sequence and the screen flashes briefly from time to time showing what seems to be the boot sequence screens, but nothing remains on the screen long enough to see what is displayed. Then, the screen remains blank.

Hi there @NickRDavis,

By reading your post, I gathered that you see a black screen on your laptop HP Pavilion G6.

Before I provide documentation of troubleshooting, I would like to take a moment to welcome you to the HP Support community, where you can ask questions, find solutions and help others! To show your appreciation, please click the "Thumbs up" on this post.

Remove all USB devices. Disconnect all devices of non-essential, as these can cause some problems. So please try and connect an external monitor or TV to your laptop to see if the screen displays correctly there.

Have you connected the laptop to an external monitor or TV? Please try this step first to see if the display on the external monitor or TV is black too.

Have you tried running in Safe Mode?

Did you do a BIOS update?

Have you tried tests to hardware failures?

You have the phone broken?

What you sit your Notebook on when using it?

Did you do the updates using updates of Windows or HP Support Assistant?

Have you tried to clean up all the vents in Notepad?

Have you tried to do a hard reset?

Have you received any error messages?

You have beep codes or flashing LEDs?

Did you do a BIOS reset?

There is a document that has the reset steps, connecting steps an external monitor, BIOS reset steps and Reseating the Module memory he intervenes. The document is called black screen troubleshooting with no. Error Messages at startup or start-up. Here is a document for you have called the computer does not (Windows 7).

Here are a few other documents for you that can help:

If you manage to get the laptop lights using the troubleshooting links in the previous questions, please try a Test hardware. HP provides the diagnostic software that you can use to test the hardware components on your computer. to disprove or confirm the hardware failures when something is wrong.

Thank you for your participation in the Forums of HP where we want to help you as well as others who may encounter a similar problem that you have. Please consider tagging the post in order to resolve your problem as "Accept as Solution" to help other members of the community!

If you need assistance, I would be more than happy to continue to help. When you repost, please provide me with the detailed results of the above troubleshooting and your model number (How can I find my model number or product number?).

I hope this helps!

Tags: Notebooks

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