Pavilion g7-2300: Cyberlink PowerDVD plays more DVDS.

Hello

Can't read DVD on my HP Pavilion g7-2300 laptop.   I've had this laptop for a while and I was able to play DVDs until a few days ago, but today when I inserted a disc I got this message:

When I click on "learn more" he leads me to a Web page where there are newer versions of the software from cyberlink media available for purchse.  As you can see in the picture there is an ad for one of the versions.

There was an update available for the software Cyberlink PowerDVD, and I installed it.  This did not fix the issue and I still get the same message as above.   I also tried to read different DVDs.

I have PowerDVD OEM version 10.0.8.5723 and uses Windows 8.1.  I had Windows 8.1 for many months and as I said I could read before the DVD with this version of windows.

As I though I know it is not a trial version.  He asks me to buy an upgrade not a full version, that's what leads me to believe that this is not a trial version.

Why change suddenly?

Unfortunately the Windows Media Player software on my laptop is not reading DVDs.   I tried a Quicktime software, but it doesn't seem to be all available for Windows 8 or 8.1.

I find it weird because in all the decades I used and had computers this is the first time I said that I have to purchase the software in order to use the equipment provided with my computer.

Hello

CyberLink PowerDVD and Media Player power must be able to play MPEG-2 format media. I suggest you Uninstall the current version of the Software PowerDVD from Cyberlink from your laptop and then after restarting the laptop, download Cyberlink PowerDVD and Media Player power from the link below and install it.

CyberLink PowerDVD and Media Player power

Click on the white thumb to say thank you *.
Please check accept as Solution if it solves / answers your problem *.
I am an employee of HP, but I am speaking for myself and not for HP or Others.* *.

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