Pavilion G7 computer screen freezes & restarts

This week, my laptop has suffered from random screen freezes and sudden reboots. He had arrived a month ago, but it went away.  Unfortunately, he's back.

It happened while I play video games, LoL, terrariums, Team Fortress 2, etc. The screen freezes in a hazy chaos or the laptop restarts automatically. I was monitoring the temperature, the virus of all, the hardware reset and nothing has worked so far.

I managed to take a picture of the most recent gel and it is what looks like on-screen:

This gel and I need to manually close the laptop. Please help me, it really starts to annoy me.

Tounsiiaa you for your attention.

Thanks for the reply! Have you tried to run hardware diagnostics as in my previous thread? Also, according to the symptoms you stated above, please try the steps in the following document:

Ee computer restarts unexpectedly (Windows 7)

Computer hangs or freezes (Windows 7)

If these steps do not resolve the problem, I would contact HP support at the service of the product. You can use this Web site for information about how to contact HP properly, based on your region: Contact HP worldwide

If you enjoy the information provided, please mark my posts with congratulations and accepted Solutions. It will help everyone on the Forums, especially those who have a similar problem in the future.

Please let me know if you have any questions or concerns. Thank you and have a great day!

Mario

Tags: Notebooks

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