Pavilion HPE series, LP028AV # a: Windows has not started, but ended up with Recovery Manager without control

When I started my desktop computer, Windows did not come to the top, and then he came to the Recovery Manager window. So, I wanted to select System Recovery, but the wired keyboard seemed to be locked and so was the wired mouse.  No selection is possible on the window. Please help me to unlock the keyboard in order to proceed to the recovery of the system or to correct the problem.  I also tried to restore the system from the recovery disks, but the keyboard and mouse have been locked as he came to the Recovery Manager window. Here it is a little recap of my office-info:

Product name: Pavilion HPE series

Product number: LP028AV #ABA

Model number: h8 - 1070t

Thank you for your help in advance.

Jay

Hello.

After replacing the batery, I got a black screen. But I discovered that the cable from the monitor was not completely connected after that I moved the PC and the monitor. Once I fixed and restarted the PC, keyboard and mouse are animated.  I'm currently running System Recovery.

Thank you for your excellent support as well as your patience.

Jay

Tags: HP Desktops

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