Pavilion MS225: all on one black screen help

Hi, from Thursday morning, I noticed a light flickering on the screen on and off during the day, then that night, the screen went black all of a sudden, I could put in sleep mode and wake him up, things went very well after that.  I turned it off for the night and kept overnight get this screen black (I could barely see the bottom of screen and icons) but I was able to see my login page for a few seconds when wake-up mode 'sleep'.

I went to updates and saw that the Realtek High Definition Audio Driver need updated, so I tried and failed so he can install from Windows. I could see the screen enough to get on the industrial site and uninstall and reinstall. I reinstalled graphic discs too. Now, it seems to work very well, not black screen or flashing for about 5 hours now since the update the Realtek device. I was wondering if that was the question all along, is that this driver not getting updated cause screen problems? I also installed AMD Catalyst Install Manager and it updated the drivers.

Honestly, I don't know much about computers and it is the only one I also gives access, any help would be appricated! Thank you

Hi there @slyn1234,

Welcome to the Forums of HP Support!  It's a good place to find the help you need, other users, HP experts and other support staff.  I understand that your computer screen went black, and after updating the driver it works again.  I'm happy to help you with this.

In response to your question, as to whether that was the problem, I'll give you a qualified Yes. It may be that the driver has been updated but that something has happened to the existing driver, the file has been corrupted, or another program or driver was installed that are in conflict. Another option is that a setting has been changed somewhere; There are several possibilities.

If this kind of thing happens again, see if you can boot your system with the help of computers HP - safe mode of Windows 7. Windows safe mode will load with the base drivers and is a way to access your system, if it seems that there is a software problem. Can be modified in Mode safe as parameters to display, or drivers, or uninstalled applications that may not be easy to dismantle a normal start.

Another useful to look at document is: HP PC - computer won't start (Windows 7). I hope this helps.

Please let me know if it works for you and if it does not solve your problem, please mark this message as a solution. Bravo would be appreciated as well.

Tags: HP Desktops

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