Pavilion office 550-154na: Windows 10 & Lock screen customization

Hello

I have a brand new out of the box PC 64-bit HP Pavilion Windows Desktop 10. I learn the tricks of the trade for Windows 10 and, above all, everything goes smoothly.

However, I am struck a problem when customizing the Windows lock screen where Cortana, help and research-online help don't prove useful.

My problem: I can't get the lock screen shows that I'm here. (Perhaps my expectation does not?)

I know that to go to start - settings - customization - lock screen.

In this screen, I chose:

. "Windows features" as my lock screen image.
. "Mail" to "choose application display detailed status.
. "Weather" 'calendar' 'Bank' and 'Messages' to 'Apps to choose to display Quick status ".

'Display the background image Windows on the login screen' is to 'Off' (I don't think this is related to my question).

I restarted.

When the lock screen comes into play, I see a Spot image as well as the date and the current time. The Spotlight image never changes. I don't see anything more. There no indication in the corner bottom right of my screen for mail, weather, calendar, store or messaging applications although each application is permanently enabled and working.

My expectation: when the inside lock screen shots should show current spot image, time / date, some details of the Inbox, local weather conditions (location is enabled), calendar, some info about the Store and info some info e-mail.

I'm still at the experimental stage in an attempt to solve this problem. In the meantime...

1. is my correct expectation? Am I missing something?

2. do I need to already have the Email applications, weather, store and open mail?

3. is there a link between the lock screen and the screen time-out settings? Or are these two elements absolutely nothing to do with?

4. lock screen coup in like a screen saver? How long should it take to kick lock screen? What is available to customize or fixed?

I could on the road to a dead end. I do not know!

I thank you for reading my post and for any assistance you can give.

Kind regards

johndoc

Hello @johndoc,

Thanks for the quick response!

If you are having problems with the HP Support Assistant, try to review the following document:

HP PC - troubleshooting HP Support Assistant (Windows, 10, 8)

If you still have problems, then you can use the link I provided in my original post, to download the BIOS driver, directly from the HP site.

I hope this helps.

Have a great weekend!

Tags: HP Desktops

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