Pavilion P7 - 1003w Win 7 sp1 - RAM problems...

I have a Pavilion P7-1003w running Windows 7 sp1.  I have 2 strips of 4 GB of RAM installed, which should show that 8 GB under Windows Properties.  Instead it shows 16 GB (7.75 exploitable).  I tried to remove 1 stick and leaving 1 installed, the results show 12 (3.75 usable) GB.  I tried each stick individually in each of the 2 available DIMM slots and each time I get the same results.

Why is this, and can it be fixed?  Or maybe it's bad advice?  Any suggestions are appreciated.


Open RUN and type: MSCONFIG---> look under the startup--> advanced options tab and make sure that both the box processor memory box and maximum is not checked.

Try to clear the CMOSin case that the BIOS is damaged.

Open the window RUN (admin) and enter: sfc/scannow

RAM reporting problems in the past have been associated BIOS.  Try to install the release of updates to the BIOS.

Tags: HP Desktops

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