Pavilion p7-1010 BV703AA: problem installing HP Solutions Framework Support

Running OS Build 10586.17 Windows 10, I couldn't installthe Support Solutions Framework.  I always get the following error message attached.

I was able to install the framework of Solutions on a Virtual Machine running the same version of Windows 10 and on my computer hp mini 110-1100 CTO PC without any problem.  Both successful systems were 'new' 10 Windows installs the installation on my Pavilion p7-1010 is an upgrade of a Windows 7 Pro.  I'm guessing that some junk from my previous installation might be the problem, but the error message gives no clue as to what could be the problem.

I'll be happy to get help from this forum.

John Carney, initiated Windows forever.

Well, I finally solved the problem of installation by reviewing the Setup log file in my ~ temp directory.  It turns out that at some point, I've cleaned too many hp related files in C:\Program Files (x 86) \Hp\Common, i.e. C:\Program Files (x86)\Hp\Common\AclmControl.exe.  I managed to copy a bunch of files of my virtualbox windows 10 install on my local machine and I got the HP Support Assistant to install!

Tags: HP Desktops

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