Pavilion P7 - 1287c: my computer turns off itself, having the info dump but don't know how to fix.

My HP Pavilion keeps stopping itself when I pt standby. When I come back he said it was a blue error screen.

Here's the info dump;

Signature of the problem:

Problem event name: BlueScreen

OS version: 6.1.7601.

Locale ID: 1033

More information about the problem:

BCCode: 9f

BCP1: 0000000000000003

BCP2: FFFFFA800775E060

BCP3: FFFFF80000B9A3D8


OS version: 6_1_7601

Service Pack: 1_0

Product: 768_1

Files helping to describe the problem:



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Any help would be appreciated. Do I need a BIOS update? My motherboard is dying?

Thank you.



Please start Windows.

Make a right-click on the icon my computer.

Go to the properties

Click on Advanced system Settings

Click - system and recovery - advanced settings - uncheck/disable auto restart option tab

Apply the changes and exit

Enter the exact stop for the blue screen error code.

Also update the graphics and the BIOS of hp website drivers.

Tags: HP Desktops

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