Pavilion Slimline: Printer and Webcam not working only not with Pavillion Slimline, Windows 8

I'm writing to a friend... None of us is particularly in computer science.

Recently, his computer had to be replaced; so, she bought a used HP Pavilion Slimline, 400-034 PC with Windows 8 OS (not sure that all the operating system to 64-bit... just guessing).  The PC seems to work very well; However, with its previous system she used a printer (HP 7410 All in One) and a webcam (HP-HD-HD3110 & HD 3100).  She can't get either auxiliary to work devices.  Can anyone tell me if these components are compatible and that, if so, wherever it can access drivers or other software that may be required.

Also, would you recommend that she has first upgrade to Windows 10?

Thank you

Terry

Hello Terry,

A Windows 8 driver must be installed to use the printer on the new PC.

You can either upgrade to Windows 10 or not, the printer is compatible with both operating systems and it is a matter of personal preference...

For 7410 printers, drivers can be downloaded from the following link:

http://ftp.HP.com/pub/softlib/software13/COL31015/MP-110171-4/Full_Webpack-140.0.408-5-AIO_CDB_FSW_Full_Win_WW_140_408-5.exe

Note: If the printer is connected to a USB port, unpulg the cable from your PC now.

In the devices Panel and printers and select remove device for the icon of the printer before installing the software.

Regarding the HP Webcam, I'm afraid that it's incompatible with Windwos 8.1 or Windows 10, it is only supported on Widnows 7 or earlier operating systems:

http://support.HP.com/us-en/product/HP-Web-cameras/4172393/model/4172477/document/c03162257#AbT1

You try to install the drivers for Windows 7 by using Compatibility Mode (download the file to your computer, right click and select Troubleshoot Compatibility and then follow the steps on the screen) but it has never tested on Windows 8 or 10 and if it works not you replace the webcam with a model more late which is compatible with the operating system.

http://ftp.HP.com/pub/softlib/software12/COL46174/da-112023-1/HPWebcamSoftwareSuite_3100_3110.exe

Kind regards

Shlomi

Tags: HP Printers

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