Pavilion Slimline s5-1020: DVD drive not recognized in Device Manager

Similar Questions

• HP Pavilion Notebook - 15_p151: Wi - Fi adapter, not recognized in Device Manager

  Earlier, the laptop was to have very well internet, but after installing a new driver for the Realtek RTL8188EE b/g/n, the adapter has stopped working. Currently, the Device Manager even if hidden devices are displayed in the wi - fi adapter is not demonstrated. If someone can help me as soon as possible it would be greatly appreciated.

  EDIT: After some time, the network has been shown in other devices and now appears under network with an exclamation point cards; When I look at the properties, it says "this device cannot start. (Code 10) This device does not exist. "Looking at my drivers, the current version number is"2012.14.417.2014 ".

  EDIT 2: after the reset, the wireless driver currently said to work by the Device Manager. After a few minutes, the wi - fi adapter ("of which there are two adapter Wi - Fi Realtek RTL8188EE 802.11 b/g/n and Wi - Fi 802.11 RTL8188EE Realtek adapter b/g/n #2 both give")

  Currently, this hardware device is not connected to the computer. (Code 45)

  To resolve this problem, reconnect this hardware device to the computer. »

  Interesting...

  See if this just driver installation replaces the existing one.

  http://h20565.www2.HP.com/hpsc/SWD/public/detail?swItemId=ob_149801_1

  You can also try other revisions of the pilot by clicking the history tab of revision on the driver page.

  If it does not, unfortunately, I don't have any other suggestions for you to try.

• external dvd drive not recognized

  Original title: my external dvd player

  My dvd/rw external elonexs drive does not work. I'm worried cos I really need to use. PLS, any ideas on what I shd do?

  Hi Clement,

  Check if it is recognized in Device Manager. Follow the steps below:

  a. Click Start, type devmgmt.msc and press to enter.

  b. Locate the name of the device

  You can also run the fix it from the link below and check if this can help: your CD-ROM drive or DVD drive is missing or is not recognized by Windows or other programs: http://support.microsoft.com/kb/982116

  With regard to:

  Samhrutha G S - Microsoft technical support.

  Visit our Microsoft answers feedback Forum and let us know what you think.

• HP Pavilion DV7 i7-3630-DVD/BluRay not recognized

  Not appearing is not in the Device Manager.  Put a CD DVD or BluRay, it runs but nothing. CyberLink said no current dvd,

  No errors in Device Manager.

  Have tried the fixit/windows error detection programs.

  Laptop is a week old.  Help?

  Well, problem solved.  This is my speculation regarding how/why:

  Some how / way the default package is missing the driver and somehow, it causes the reader is not to detect.

  Reset to the factory settings means that the drive is still "missing".

  After a reset, I noticed that a Windows Update was the installation (to the start screen).  Suddenly the reader was there for the first time ever after this laptop for a month.

  He then disappeared a few hours later and I did a reboot and a Windows Update has downloaded and installed on the start screen.  Drive was back and, fingers crossed, has been back since then.

  I can only assume for soe reason there's a strange loophole where these downloaded but not yet installed the drive to become disabeled cause updates.

• DVD drive not recognized in Windows 7

  Hi all

  I managed to install Windows 7 on my Lenovo 3000 N200-0687-A11. I have a problem, my DVD drive is not detected at all (not shown in Device Manager) but I always open it and it is certainly detected in BIOS and also it can boot from the CD - the problem is that it is not detected in Windows 7.

  I think that an application will cause this problem
  -Nero

  -iTunes

  Any other ideas?

  Thank you

  Dean

  
  

• Satellite C650 - USB ports not recognized in Device Manager

  When I turned off my cell phone, I lose the use of my two USB ports. The only way I can get back them is to use Device Manager

  Go into the Manager of peripheral devices, Bus USB controllers, there are 6 x Intel ICH9 Family USB Universal Host controller 2 x Intel ICH9 Family USB2 Enhanced Host Controllers and 7 x USB hub root. When I lose the USB ports, USB root hubs seem to disappear, and the only way I can get back them is to uninstall the controllers and then right-click Universal Serial Bus Conrollers for "scan for changes on the hardware. This brings back the root hubs and USB ports work fine... until the computer turns off again.

  Someone at - he encountered this problem and managed to resolve it? Its a hassle to have to go through the uninstall it / Reinstall procedure each time. Your advice will be appreciated.

  Hey Buddy,

  You use the version preinstalled Windows from Toshiba or did you install your own version? I don't see any information about the BONES in your ad...
  Theoretically, it could be a software problem so ports USB work correctly if they recognized in Device Manager

  You should also try to update the Web from Toshiba site chipset driver. Maybe it helps.
  Otherwise, I could imagine that the update of the BIOS can also operate and this update you can get on the Web from Toshiba site too.

• New DVD drive not recognized on my Satellite Pro 4600

  Hi all

  I recently bought an engraver of DVD in NEC ND-6650 nine.
  This drive is NOT recognized by my Satellite Pro 4600 at all - neither Windows 2000 nor in the BIOS (v 2.60). BIOS updates higher than the 2.60 version are not provided.
  Does that mean I can forget about using the new writer in my old notebook?

  Thank you and best regards,

  Nils

  Hi Nils,

  I suspect that your new drive may be not be compatible with your laptop. Like all scanners to your new drive will be configured as slave or master (or CSEL possible), and this configuration should match your laptop.

  Usually your hard drive is configured as master on IDE channel 0 with optical drive is the slave on the same channel device. However, you may find that your optical drive is configured as master on the IDE 1 channel.

  Normally the setting is preconfigured by the manufacturer so you will need to check both the conficuration of your new drive and the configuration of your original drive to make sure they are the same.

  Kind regards

• CD ROM / DVD drive not recognized and viruses on the computer

  Can anyone help please?
  My CD ROM / DVD Drive failed. I tried troubleshooting etc but not available. The computer does not recognize I have a CD / dvd as a player he says that is not recognized by the register?
  I also have a virus that I can't get rid of, it's maybe part of the problem (Trojan horse - Spy.HTML.Smitfraud.c) I ran many viruses, spyware and trojan controls but there is no cure yet?
  I tried the system recovery, but it won't let me get it back to an earlier date.
  I can't use my restore disk because the computer does not recognize the drive. A catch 22 situation.
  Can anyone offer any other advice that throw it out the window?

  Help from anyone would be much appreciated.
  Concerning
  PG
  "" "" Laptop user frustrated. ""

  [Edited by: admin on 3 July 05 22:11]

  HI Paul,.

  I think that your first priority will be to remove the virus from your laptop. The following link contains the virus details: -.

  http://securityresponse.Symantec.com/avcenter/venc/data/W32.Desktophijack.html

  You are shown in the BIOS to CD-ROM? If yes then set to be the first selectable boot device and you should be able to load your recovery disk and restart it.

  HTH

• cd/DVD drives not recognized by the computer.

  Some full scans there is our operating system to xp does not recognize our 2 dvd/cd players after a full scan, by security essentials.

  We went into the control panel to check the cd/dvd drivers... and they were gone.  Then we went in the 'my computer' window, and neither one of them were there either.  It's like they were never there.  We can somehow reset something to collect, to use?

  Hello

  I see that the CD is missing on the computer.

  1. You did changes to the computer before the show?
  2. The computer is connected to a network?
  3. Is detected in Device Manager?

  Device Manager provides a graphical display of the hardware installed on the computer, as well as the device drivers and resources associated with this material. Using the Device Manager provides a central point to change the way the hardware is configured and interacts with the microprocessor of the computer.

  To access Device Manager, try the following steps:

  Click Start, click run, and then type devmgmt.msc.

  Note:

  Let us know the result.

  Now, you can read the following article and try the steps.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Note:

  Serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click the following articlehttp://support.microsoft.com/kb/322756

  If the problem persists, or you need help with Windows let us know.

• CD/DVD drive not recognized by Windows all of a sudden

  The opitical drive had been used with problem. I removed a couple of days and when I came back it is no longer listed in "MY Computer". Put everything in the disc drive is not recognized. The drive does not appear on the list th of the material system. The drive has power since it extends and retracts. He tries (the light) to play the disc but stops.

  Hi Ranamaska,

  You can follow this link & check if the problem persists:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  Important:  This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, see the following article: 322756 (http://support.microsoft.com/kb/322756/) how to back up and restore the registry in Windows?

  Hope the helps of information.

• CD/DVD drive not recognized by Windows Vista

  I installed a suite of burningb of CD and DVD on my Toshiba (under Vista Home Premium). My CD/DVD drive appeared more in the computer and was no longer functional. I deleted the program I installed and apparently caused the problem, but it did not help. I have read through the help of Microsoft (929461, 314060) documents and used the Fix - It utility. Also unsuccessful. I discovered the response of Martin, the technical support engineer made on May 5, 2009. I followed his instructions with great success. However, my question now is this: I have still some remains of the problem left over. I get an error message at startup saying, 'InstaBurn UDF driver is not installed correctly. Run the InstaBurn installation program. ' InstaBurn is part of the suite of the copy (hotpics by Nova Development Corp.).  I also have an error message of my reader DVD Toshiba saying that the DVD player does not work - although it is. I played a DVD as a test on it after that I followed the instructions above. How can I remove these error messages annoying that aren't accurate?  Would appreciate any information about this minor - but annoying problem.

  Hello

  Do a Restore Point then you can go back to where you are if necessary although you should not have to:

  How to create a Vista System Restore Point
  http://www.Vistax64.com/tutorials/76332-system-restore-point-create.html

  How to make a Vista system restore
  http://www.Vistax64.com/tutorials/76905-System-Restore-how.html
  ---------------------------------------------------------------

  Try this - Panel - Device Manager - CD/DVD - double-click on the device - driver tab - click
  Update the drivers (this will probably do nothing) - then RIGHT click the drive - UNINSTALL - REBOOT
  This will refresh the default driver stack. Even if the reader does not appear to continue below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a loose cable or
  slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error during the installation of Windows Vista after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================================

  Go to Toshiba and download and drivers or programs that affect the CD/DVD drive - Chipset
  and BIOS updates can also play a role.

  For any download - SAVE - go to where you put them - click on - RUN AS ADMIN

  Toshiba downloads - access your model
  http://www.CSD.Toshiba.com/cgi-bin/TAIS/support/JSP/home.jsp?NAV=download

  Then reinstall the programs that you use for this drive.

  Hope these helps.

  Rob - bicycle - Mark Twain said it is good.

• CD/dvd drive not recognized

  CD / DVD ROM IS NOT RECOGNIZED I SEE NO DRIVE E IN MY COMPUTER

  PLEASE IF SOMEONE NOT HOW TOTROUBLL PULL ON THIS PROBLEM IN HP PAVALIIAN NOTBOOK

  Thank you

  Hello

  Please do not type in capital letters because it's difficult to read and considered to be shouting.

  --------------------------------------------------------------------------------------------------------

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

• The lack of CD/DVD drive - not recognized by windows or other programs

  help-tried several fixes m/s and fix it but did not help. Here are a few messages I get: when in the details of the driver for my Sony DVD + RW AWQ160s - update drivers: here are 2 notches and uncked 2, one by Sonic Solutions and a Roxio time saying no digitally signed (that would be a problem)?  also when I look at update or install the updated driver, after that search, I get this is the best driver for this device - I don't have this device Ouch!  Without my CD drive E work of course I can't even try reinstalling drivers/utilities cd... can someone help this computer incompetent gal?  I'm ready to wipe and reinstall vista I have other problems like IE does not and ms word does not always.  I did go back several times, and perhaps not far enough back but had a Trojan horse and do not want to deal with it again.  thx for any help

  Hello

  (1) would you please provide more information about the problem you are having with word and Internet Explorer?

  Method 1: You may need to reinstall Roxio on your computer, please see the article below for programs that can cause this problem:

  Your CD or DVD drive is missing or is not recognized by Windows or other programs

  http://support.Microsoft.com/kb/982116

  Important This section, method, or task contains steps that tell you how to modify the registry. However, serious problems can occur if you modify the registry incorrectly. Therefore, make sure that you proceed with caution. For added protection, back up the registry before you edit it. Then you can restore the registry if a problem occurs. For more information about how to back up and restore the registry, click on the number below to view the article in the Microsoft Knowledge Base.
  How to back up and restore the registry in Windows

   

  Method 2: If a Protection of resources Windows (WRP) file is missing or is damaged, Windows may not behave as expected. Auditor of file system (CFS) scan to fix all of the corrupted system files. To do this, follow the steps mentioned in the link below:

  How to use the System File Checker tool to fix the system files missing or corrupted on Windows Vista or Windows 7

  http://support.Microsoft.com/kb/929833

  Thank you, and in what concerns:

  Ajay K

  Microsoft Answers Support Engineer
  ***************************************************************************
  Visit our Microsoft answers feedback Forum and let us know what you think.

• DVD drive not recognized on laptop with Vista

  on inserting a dvd into the laptop, it does not start automatically, click on my computer, no sign of drive D.

  Hello

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.

• Dell laptop, Studio CD/DVD drive not recognized Vista

  * original title - my CD/DVD drive is Nowhere To Be Found. *

  AIA does not. I tried to burn a Cd but when I when to widows media player, it says "Pleade connect a burner and restart the player."

  I tried a few things already, but none of them helped.

  Ive tried:

  1 running the Microsoft Fixit tool (http://support.microsoft.com/gp/cd_dvd_drive_problems)

  2. find and surprised the UpperFilters and LowerFilters in regedit. (I was unable to find the UpperFilters and LowerFilters because they weren't there.

  3 not able to find reader of CD/DVD in Device Manager, but the 'Drives' tab is there and the only thing that iswdc wd12000bevs-60usto ata device.

  4. It also does not appear in my computer.

  I know the drive works because when I turn the laptop on I can hear the drive spin upward and I'm able to eject the drawer.

  Hello

  You have disk problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD burning and)
  Playback of CD and DVD). So it is not unusual for parts from 1 or 2 to not work so that others do
  correctly.

  Several good info here:
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Notes on the troubleshooting and repair of readers of compact disks and CD-ROM Drives
  http://www.repairfaq.org/repair/F_cdfaq7.html#CDFAQ_014

  ===========================================

  Step 1: Please do all the same underneath if you did some before as is often total
  a process that solves the problem.

  Try this - Panel - Device Manager - CD/DVD - double click on the device - driver tab.
  Click on update drivers (this will probably do nothing) - RIGHT click ON the drive - uninstall.
  RESTART this will refresh the default driver stack. Even if the reader does not appear to continue
  below.
  
  Then, work your way through these - don't forget the drive might be bad, could be a coward
  cable or slight corrosion on the contacts (usually for a laptop) and other issues.

  Your CD or DVD drive is missing or is not recognized by Windows or other programs
  http://support.microsoft.com/kb/314060 - a Mr Fixit

  Try this fix manually if the Fixit 314060 does not work
  http://www.pchell.com/hardware/cd_drive_error_code_39.shtml

  Your CD or DVD drive is missing or is not recognized by Windows or other programs-
  a Mr Fixit
  http://support.Microsoft.com/kb/982116

  The CD drive or the DVD drive does not work as expected on a computer that you upgraded to
  for Windows Vista
  http://support.Microsoft.com/kb/929461

  When you insert a CD or a DVD, Windows Vista may not recognize the disc
  http://support.Microsoft.com/kb/939052

  Your CD or DVD drive cannot read or write media - A Mr Fixit
  http://support.Microsoft.com/GP/cd_dvd_drive_problems

  CD/DVD drive does not appear in Windows Vista, or you receive this error in Windows
  Vista installation after booting from the DVD (AHCI)
  http://support.Microsoft.com/kb/952951
  Drive CD - R or CD - RW Drive is not recognized as a recordable device
  http://support.Microsoft.com/kb/316529/

  Hardware devices not detected or not working - A Mr Fixit
  http://support.Microsoft.com/GP/hardware_device_problems

  Another possibility is that the cables are loose. Remove ALL power, then make sure that the cables in both
  ends. Remove and replace, do not just tight. For laptops, you can often clean power and
  contacts data with a pencil eraser.

  Some DVD players do not use the Windows default drivers so check with the manufacturer of system and
  manufacturer of device to see if there is a firmware or drivers for your drive if necessary.

  ===============================

  Step 2: You have disc problems as the CD/DVD is actually 4 discs in 1 case (CD & DVD
  Burn and CD and DVD read). So it is not unusual for 1 or 2 operational so that other parts
  do it right.

  Did you follow the Troubleshooting Guide for the reader who still does not work? There are
  the entries in registry that the troubleshooter does not solve and those who "might" be the cause.

  Check with your Maker system and a device for the two possible firmware updates and
  the correct registry entries for your car.

  Here are the keys that I of course are those in question - for the subkeys of the CD/DVD drive
  as there will be other subkeys in these keys. Do not forget to ask specific keys involved as well as
  the parameters.

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Hardware Profiles\0001\System\CurrentControlSet\Enum\IDE

  HKEY_LOCAL_MACHINE\SYSTEM\CurrentControlSet\Control\Class\ {4D36E965-E325-11CE-BFC1-08002BE10318}

  -----------------------------------------------------------------------

  You can probably find more info here and maybe even the exact registry for your CD/DVD settings
  drive from someone with the same model.

  Forums - a lot of expert real help
  http://Club.myce.com/

  CD/DVD units
  http://www.myce.com/storage/

  Use DevManView to locate the CD/DVD in the registry (be careful and do a prior Restore Point)
  nothing change) - find the DevManView device and then make a right click on it free in RegEdit.

  DevManView - free - an alternative to the standard Windows Device Manager, which displays all the
  devices and their properties in flat table, instead of the tree viewer
  http://www.NirSoft.NET/utils/device_manager_view.html

  I hope this helps.

  Rob Brown - MS MVP - Windows Desktop Experience: Bike - Mark Twain said it right.