Pavilion TouchSmart 14z-f000: bluetooth

Music playback is very poor via bluetooth devices.  The music plays fine through the laptop speakers, but if I try to use my bluetooth speaker or a receiver of music sound quality is mediocre at best and the music skips.  My iPhone and iPad play well across the two devices.  All my music is on my computer.  I would like to play directly from here.  Any suggestions?

Hello @LSUTravis88,

Thank you for visiting the Forums from the HP Support! The forums are a great place where you can find solutions for your problems, with the help of the community!

I read your post about the problem of the Bluetooth and wanted to help you!  I understand that the Bluetooth device will pair, but the sound quality is not sufficient.

You can try to update the Bluetooth drivers for your laptop.  However, your product does not have Windows 10 drivers on the HP site.  Maybe that's why you have a few problems.  You can find the drivers for your product here:

Drivers - HP Pavilion TouchSmart 14z-f000 CTO Sleekbook

If you still have problems, try to uninstall the Bluetooth driver, then reboot the laptop.  Please let me know the results.

Please let me know if this information helps you solve the problem by marking this message as 'accept as Solution', this will help others easily find the information they seek.  In addition, by clicking on the Thumbs up below is a great way to say thank you!

Have a great day!

Tags: Notebooks

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