Pavilion TouchSmart touch stopped working after HP Photosmart printer installed

I bought a HP Paviliion TouchSmart 23 - h056 all-in-one new and the touch screen worked flawlessly.  I then installed a 7520 of HP Photosmart all-in-One printer/scanner/copier and the mouse pointer works on screen, but to the touch on the screen no longer works.  The system came pre-installed with Windows 8.1.  Help, please!

Hi and thanks a lot for your suggestion and the quick response!  It was the same driver.

Finally, what has worked, it was that I had tried a reboot, but not completely executed a stop down and pressed the button at the top of the screen to turn it off.  I then pressed the button to turn it back on, and then worked on the touch screen.

You are very kind and competent.  Thank you.

Tags: HP Desktops

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