Pavillion dv6: hard drive DST short test failed

My HP Pavilion dv6 laptop fails to load Windows.

HP Diagnostics

hard drive failed the short DST test

RSGJ7H-5RU7JA-XD0141-60R803.

Product ID of my laptop is XD575EA #ABZ.

What it means?

Thank you

Hello

Error code 24 characters for the failure of disk Self Test (DST) short would indicate that hard is defective and must be replaced.  This corresponds also to the inability to load the OS.

If your laptop is still under warranty, contact HP and arrange for the disk replaced - you can check the status of your warranty here.

If you live in the United States, contact HP here.

If you are in another part of the world, begin here.

If you are out of warranty and would like a guide to replacing the hard drive yourself, let me know.

Kind regards

DP - K

Tags: Notebooks

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