PB with keyboard (NumLock) Satellite P300

I have a satellite P300, and my keyboard does not work normally when I lock numlock in order to write the numbers (1, 2, 3...). In all cases (press 'NumLock' locked or not) I can't seem to write the numbers with the keyboard. When the green light is on it nothing happens when I press a key on the keyboard, when the light is off it works normally, I mean it's like the arrows.
Maybe someone can help me.
Thank you.

I agree with kody seems that only the authorized service partner can solve this problem that is boring and strange with the keyboard
As far as I know something needs to be updated in the DMI

DMI is stored on the system board, and it contains different information about the machine.

Good bye

Tags: Toshiba

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