PC all-in-one HP 21z: short DST check hard disk failed

A test of the system resulted in a failure in the Hard Drive DST short check, with the ID of the fault: U4JEW1-7B780A-QFFV6K - Q 60, 103.

The trouble began 10 days after the expiration of the warranty. * sigh *.

I need to replace the hard drive?

Badrescher, welcome to the forum.

Yes, the error message said you that your hard drive has failed and needs to be replaced.  You should buy a hard drive of the same size or larger than that to be replaced.  Otherwise, the system recovery media will not work.

Please click on the Thumbs up button '+' if I helped you and click on "Accept as Solution" If your problem is resolved.

Tags: HP Desktops

Similar Questions

  • Pavilion 400-034: short DST check hard disk failed

    I woke up to a computer with a diagnostic system with a hanging rotating circle. I turn it off; It restarted in the same diagnostic system that hung for hours. Fast test system then showed that check Hard Drive DST short: failed. Failure ID: 60D5U2 - 0007 MN-PXPAWJ-60XT03. Does this mean I need a new hard drive? How do you know that one to get and how to replace it? Finally, how can I get a copy of the operating system to load in the new HARD drive? Thank you.

    Hello

    Unfortunately to say: most of the time the 24 tank failure id indicates the drive is defective and must be replaced. It is still under warranry? In the affirmative, please call HP for a replacement.

    In the United States:

    http://WWW8.HP.com/us/en/contact-HP/phone-assist.html#section1

    or the HP technical support: 800-474-6836. If you do not live in the United States / Canada region please click the link below to get help from your region number.

    http://welcome.HP.com/country/W1/en/contact_us.html

    You have a set of recovery media? If this isn't the case, you will need to contact HP in your country (above links) to order one.

    Kind regards.

  • HP Omni 120-1024 all-in-one - I think I'll have hard disk problems, I can replace "on my own"?

    Sorry if this sounds stupid, but with the all-in-one is so compact and mysterious, I'm not confident juggling it as I used to be when I got a tour.

    This week the computer starts to work slower than snails. as something and 10 minutes later, he answers with a click. I ran the tests for the virus, but they do not somewhere through; I noticed a ton of mistakes in the event vwr posing problems SATA. I tried to run the Diagnostics and it FROZE at the SMART test.

    I'm afraid it's the hard drive, I'm still trying to diagnose. I just want to know how it is difficult for the swap on a hard drive on one of these all-in-one.

    Thanks in advance.

    BTW, this computer is only 1 year and 4 months. Looks really 'young' to a hard drive failure, I had computers in the past which lasted for years and years.

    Hello

    Unfortunately indeed resembles diving is a failure and should be replaced.

    As examples, the following hard drives would be a good choice.

    500 GB 3.5 "HDD Sata II.

    750 GB 3.5 "HDD Sata II.

    1 TB 3.5 '' Sata II hard drive.

    Best regards

    DP - K

  • H D short DST Check

    My husband bought a HP model # 15 - g019wm (Windows 8.1) to me in March of this year. One day it froze on me and when I restarted the laptop - I received the following message: "" your PC could not start properly-a device requires is not connected or is not accessible. ""  Error code: 0Xc0000185. Then he gave me a choice to try again or press F8 to start settings or Esc for UEFI firmware settings.

    I could enter the diag system and verification: D Smart spent. But it failed on the H D short DST check

    I had a failure of ID:9G9k71 - 72Q77G-XD7V61-60SL03.

    I did not any changes to the laptop since I got it.

    If someone could help me please. I wish to address this problem.

    I tried thru HP, but most of the time I'm waiting for half an hour, before I give up.

    Thank you

    Hello

    24 short drive self-test error code would indicate that hard is defective and must be replaced.  It is also compatible with startup problems you describe.

    Replacing the hard drive is simple enough, however, that your laptop is still under warranty, this really is the best option to contact HP (with the error code 24 characters) and make arrangements to have the replaced disk rather than pay for a new yourself - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Best regards

    DP - K

  • Short DST check failed

    My laptop is HP g002ax, and it opens to a black screen in normal mode after showing the symbol of hp. I did an update of the bios is a few days. So I tried to roll back the bios, but it did not help. I conducted tests of the system and found that the short dst check has failed. Then I opened the windows in safe mode and took a backup of my important data. I think that if it opens in safe mode, it must be due to some corrupt software, not hardware. What should I do? I tried to uninstall the GPU drivers, but that has not helped as well. I recently ran out of warranty and I don't want now replacements. Is there a way it can be rectified. Help, please! System restore or reset Windows? Please get me a solution.

    I have not said no replacement please. And it was really some corrupt software. Reset solved the problem Windows player. in any case thanks for trying to help. Bravo

  • Hard Drive short DST check failed

    FAILURE ID: 9TXMAW-7RH88Q-XD7WMF-60RN03

    Whenever the hard drive test short DST fails indicating that the hard drive has failed and which needs to be replaced to solve the problem

    This problem could be due to an Application or a driver conflict, virus issues, corruptions of files due to incompatible applications, incorrect judgments, update failures due to conflicts, mounted sudden power so portable, sudden falls etc...

    HP will offer a replacement HDD if the laptop warranty is Active, otherwise you can buy a SATA hard drive in a nearby retail store

    Please make sure that you get at least equal as long as the original one in order to use recovery disks. If you need you can buy a bigger, but not smaller hard drive capacity. For example, if you have a 500 GB hard drive you can improve it to 750 GB hard drive, but not 320 GB hard drive

    Please try the troubleshooting below indicated once the steps:

    Step 01. Remove the battery and unplug the power adapter AC.

    Step 02. Press and hold the power button for more than 30 seconds

    Step 03. Plug the AC power adapter / (leave the battery for now)

    Step 04. Press the power button and check if the unit is operating normally

    If the steps listed above is not enough, then you can try reinstalling the hard disk on your laptop

    If the problem persists again please Contact HP if your HP laptop is under warranty, HP could replace the hard drive and provide recovery media to restore the operating system to factory after the replacement (if you have not yet created recovery disks/USB support)

    Note: Back up all personal data on an external drive if possible. Otherwise, you can connect the faulty HDD through SATA USB adapter with another PC or a PC even after replacing the drive HARD and reinstall the operating system and try to copy / retrieve files. You can also check out the link below for additional help

    http://www.WikiHow.com/recover-data-from-the-hard-drive-of-a-dead-laptop

    Please click on the link in order to identify, prevent, diagnose, and recover failures Drive on HP Portable Hard Drives & Solid State Drives:

    http://h10032.www1.HP.com/CTG/manual/c02876562.PDF

    You can check your warranty here to check the status and click here to order a new hard drive

    Hope this helps, for other queries in response to the post and feel free to join us again

    * Click on the white button on the right to say thank you Thumbs Up *.

    Make it easier for others to find solutions by checking a response "Accept as Solution" if it solves your problem.

    Thank you

    GBL84

    I'm not an employee of HP

  • HP ENVY m6 - 1188ca Notebook PC: HP ENVY m6 - Hard Drive short DST check FAILED

    Hi there, I get the following start-up error message.

    HP ENVY m6 - 1188ca Notebook PC

    Short hard drive DST Check: FAILURE

    FAILURE ID: GU71BT-6AA892-XD7X1F-60RK03

    Restoration of the system, cooling system, auto repair, no recovery option seems to work. I get to the screen only and cannot get into Windows.

    Is this a problem of material strictly for some? What are my options and next steps? Laptop went from warranty.

    Thanks in advance for any answers.

    Last UPDATED October 19, 2016 - I now get this screen when the laptop is turned on.

    New laptops are much more fast and pleasant. If your budget by all means, treat yourself. You could fix your old for around $ 100 may - $50 - $60 for a hard drive and about $40 for a recovery media.

  • Drive hard short DST check failed, HP Pavilion 15-e072sa

    Hello

    I left my laptop (HP Pavilion 15-e072sa / ID E4Q88EA #ABU) inactive for a few hours and when I came back to it, I realized it had frozen (a very unusual behavior for my laptop). I then tried to restart manually by using the switch button, however it are just. The display shows the HP logo and screen loading 8 windows "turning points" or, Alternatively, "prepare the automatic repair" sign for about 2 minutes, then writing disappears, but nothing else happens. I followed the steps recommended in the troubleshooting HP and ran a quick test activated by pressing F2 at startup of the system. The results are as follows:

    SMART HDD control: past

    verification of DST short of hard disk: failure

    Failure ID: RQF95H-6Q676H-MFPWXG - 60T 203

    I have no idea what that means the code above, but I would like to know if it is fixable without losing the data stored on my laptop. I have a few professional important files there, that I really need to retrieve. Your suggestions will be highly appreciated.

    Kind regards

    Mingus

    This is NOT official HP customer service and I, like most other people on this forum do not work for HP. It is a forum for users of peer-to-peer supported for class for the HP consumer products. HP maintains no official presence on this forum and it is unlikely that HP will respond in an official capacity. Response of an employee of HP represents his own opinion and not that of HP.

    Sorry, that I copied a previous post, I had made and impossible to remove the party requesting the HP part model / number and also the standard error. Once again, the same information and resolution apply to your situation.

    A failure of the DST indicates usually that the hard drive has failed or is about to fail and will have to replaced. After replacing the hard drive, please use the support of HP recovery, you created earlier to return the computer to a factory State.

    If you create your HP recovery media when you first set up your computer, please contact the official support of HP in your region / country, via the HP portal to support all over the world, to see if the HP recovery support is available for your computer.

    With respect to the data on the disk failed, remove the disc and put it in the USB 2.5 enclosure "SATA and connect it to a working computer. If the drive is still accessible, you can copy your work to another computer.

    If you have any other questions, feel free to ask.

    Please click the 'Thumbs Up' white LAURELS to show your appreciation

  • drive hard short dst check failed

    I get a number of failure; M 94, 664 - 6H575U - MFGK1A - 60V803

    mthrn8tr wrote:

    I get a number of failure; M 94, 664 - 6H575U - MFGK1A - 60V803

    Error code 24 characters for short drive Self Test (DST) would indicate that the hard disk is defective/HAS FAILED and must be replaced.  This is also consistent with the startup problem you describe.

    If your laptop is still under warranty, contact HP with the ID of the failure and to make arrangements for the replaced disk - you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    I hope you made a backup of your personal data and you did the recovery disks.

    If you do not have your recovery discs, you can order a replacement set using the link below.

    Order HP recovery disks.

    If you have a problem with this link, order them directly from HP.

    If you live in the United States, contact HP here.

    If you are in another part of the world, begin here.

    Thank you

    Visruth

    * CLICK ON "ACCEPT AS SOLUTION" TO HELP OTHERS WITH THE SAME PROBLEM *.

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  • HP Touchsmart PC laptop E010NR: hard drive short DST Check - failure

    Blue screen when turned Shredding system Quick Test indicates Hard Drive DST short check failed.  Can you please tell how I can proceed to restore the system to factory settings?

    Of my experience so the BSOD computer and the hard disk does not have a DST short or long control, then the hard drive is faulty.

    I advise to contact HP Technical Support if your product is still under warranty so that they can help you by replacing the hard drive.

    If you want to just restore the system to the factory then when you press ESC once the system starts that there should be an option for recovery. This button must load the windows recovery environment for you to restore your device factory.

  • Laptop HP dv7 Envy: drive hard short dst check failed

    Hello

    Today, I rebooted my computer because of the fingerprint does not.  When I turned it back I got the HP logo and it saying preparation repair, then it goes to a white screen.  I did a diagnostic test and got this: check DST short of hard drive: failed.  Failure ID: RLKXTT-6KF7JW-QFPJW1 - 60S 203 product ID: C2N70UA #ABA

    The hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery disks. It may be big, but not small ability more. For example if you have a 500 GB hard drive you can use a 750 GB hard drive, but not a 320 GB hard drive.

  • Hard disk 1 failure short DST Check

    Hi all

    The laptop is a HP Pavillion G6 and failed a quick review of the system on Hard Drive 1. I then ran a Test of the component on the hard drive and it produced a failure ID og GLL1BV - B 6, 8737 - MFPX1F60UN03 and a product ID of C5J48EA #ABU.

    My question is a hard drive broken completely, died? It is not my computer and was not supported if files would be lost.

    If the hard drive needs to be replaced, can someone point me in the direction of a suitable replacement of 750Go drive?

    If it's broken, is it possible to access the files and to rescue some of them?

    More to that, I understand that I will need to reinstall the operating system on the new drive hard if she has completely disappeared, how I would approach this? As far as I know that the guy has no a boot disk as Windows 8 came preinstalled.

    Finally, if she has not broken, no idea how to fix? It would be useful to take it to a repair shop, or that they would do what I did?

    Sorry, it's a long, this is my brother's cell phone and I have a Mac, so not too sure on it in all honesty. Let me know if you need more info on the laptop or the problem.

    See you soon,.

    James

    It seems that the hard drive has failed and needs to be replaced. If you are still in warranty HP will send a replacement. If this is not the case, a laptop SATA hard detail can be used. Just be sure to get a quality at least equal the original in order to use recovery discs that you can order from HP if none have been created using the software on the laptop. Recovery media can usually be ordered online from laptops or by phone Support page.

    Example HERE

    If you need more help post returns with full model number & product as indicated on the Service tag on the bottom of the laptop.

  • HP PAVILION TOUCHSMART 14-F023: Hard Drive short DST check failed

    Hi, I am unable to start my PC. After I did the audit of the system, I get the following error

    Hard Drive runs DST Check: failure

    Failure ID: 930ATQ-6PA833-MFPWXF - T 60, 103

    PRODUCT ID: E0K23UA #ABA

    My warranty expired in September 2015. What replacement disj, I can buy. Please notify.

    Yes, Amazon has a lot of laptop SATA hard drives.

    Example:

    http://www.Amazon.com/Blue-Mobile-hard-disk-drive/DP/B00C9TEBJQ

  • HP 2000: Hard drive short DST check - failure

    A ran a diagnostic equipment and received the message...

    ID of congestive M4UF88 - Q 6, 2847 - MFGJXG - 60WB03

    product ID EOP73UA #ABL

    I have no idea what that means!

    Is my bread cell phone. I can't on my account admin, only one guest.

    I lose and it is better to set?

    Thanks for any help

    Hello

    The error code 24 characters is a disk failure short self-test and would indicate that hard is defective and must be replaced.  This is also consistent with the problems you describe.

    If you want to replace it yourself, it is quite inexpensive - a brief guide on this is below.

    The player at the link below is an example of one that would be perfect for your laptop.

    Hard drive 500 GB

    The procedure to replace the hard drive starts on Page 54 of your maintenance & Service Guide.

    As you have upgraded to Windows 10 and as long as the previous installation of Windows 10 had activated Ok after the upgrade, you can simply use another PC to create the installation media for Windows 10 and then perform a new installation - it is all detailed in the guide on the following link.  Note: On the activation screen, select "I don't have a product key" - Windows will activate automatically once installation is complete.

    http://www.howtogeek.com/224342/how-to-clean-install-Windows-10/

    Regarding the existing personal folders on the failed disk, one possibility would be to place it in an external enclosure - is an example of the link below - connect to another PC and see if you can access your files.

    External 2.5 HARD drive caddy ".

    Kind regards

    DP - K

  • HP Pavilion 15 laptop: Short DST check failure hard drive?

    I've had this laptop since around to last August and so far he has played normally without any problems. However, this morning the phone became unusable as it would freeze whenever I tried to open anything after the start. Because I could not activate McAfee security, which I do have but have had disabled for almost a month or two because he slowed a little games I rarely use all dangerous Web sites, I have activated the diagnostic system and quickly an error is found with the DST Hard Drive, with the UCWFXL error code - M 7, 7834 - MFPWL1 - 60VM03. I'm not entirely sure what this question means, but I clearly have to solve in order to make use of the laptop again. Since it is a problem of hard drive, this means the hard drive needs to be replaced? Don't assume that someone could tell me what measures should be considered now? Here are the tips from system, in case it is necessary;

    Laptop model HP Pavilion 15

    System ID - 2268

    Product ID-L0E35EA #ABU

    Born on Date - 16/06/2015

    Processor type AMD A8 - 6410 APU with AMD Radeon R5 graphics card

    Processor speed-2000 MHz current

    Memory size - 8192 MB RAM

    Date of the BIOS - 21/11/2014

    [Personal information]

    Keyboard controller review-73, 35

    Hello

    Error code 24 characters confirm they failed short Self Test disk failure and would indicate that hard is defective and must be replaced.  This is also consistent with the problems you describe.

    As your laptop is less than a year, he should still under warranty, so contact HP and arrange for the replaced disk - if necessary, you can check the status of your warranty here.

    If you live in the United States, contact HP here.

    If you live in the United Kingdom, contact HP here.

    If you are in another part of the world, begin here.

    Kind regards

    DP - K

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