PC can connect to the printer, but Mac cannot even with updated drivers.

We have an HP Photosmart Premium C309g, which is connected to a Cisco Linksys EA2700 wireless router. The printer connects easily to the PC with windows 7. However on macs with Lion, the printer will be displayed when you type the IP address in the browser. However when you try to load the printer it does not appear. If you use the IP address to load it does not connect to the printer. He used to work. The only changes are a new PC and a new wireless router. I tried to update the drivers and software on the Mac. It did not help. Still the same problem.

Hello

Unlike Windows, peripheral Apple uses Hello (which is based on the multicast) to connect with the HP device over the wireless network.

As far as I'm aware routers Linksys not configured for multicast by its default value.

Try the following and check to see if that can help you:

  1. Enter the router from your browser homepage.
  2. Enter in the Security tab,
  3. Check filter multicast.
  4. CLCK save changes.
  5. Reboot the router and check any change.

Kind regards

Shlomi

Tags: HP Printers

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    -----------------------------------------------------

    And:

    TechingItEasy - how to join a Wi - Fi network in Windows 8 by MVP Andre Da Costa
    http://techingiteasy.WordPress.com/2012/06/09/how-to-join-a-Wi-Fi-network-in-Windows-8/

    Microsoft - Windows 8 - Web & Networking
    http://Windows.Microsoft.com/en-us/Windows/Web-networking-help#V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1&Web-networking-help=Windows-8

    Microsoft - Windows 8 - Wi - Fi & Networking
    http://Windows.Microsoft.com/en-us/Windows-8/WiFi-networking#1TC=T1

    -----------------------------------------------------

    Microsoft - Windows 7 - Why is my Internet connection so slow? (applies to Windows 8)
    http://Windows.Microsoft.com/en-us/Windows7/why-is-my-Internet-connection-so-slow

    Microsoft - Windows 8 - wired and wireless in Windows problems
    http://Windows.Microsoft.com/en-us/Windows/network-connection-problem-help#network-problems=Windows-8&V1H=win8tab1&V2H=win7tab1&V3H=winvistatab1&v4h=winxptab1

    I hope this helps.

    Rob Brown - Microsoft MVP<- profile="" -="" windows="" expert="" -="" consumer="" :="" bicycle=""><- mark="" twain="" said="" it="">

  • I can connect to the internet, but not to my home network

    I have a PC running Windows XP SP3, which is connected to a Linksys WRT300N router. I have access to the internet. I can not connect to my home network; don't know what happened. all (3) computers are set to the same workgroup name. I can't find anywhere in the network settings for WinXP that relates my network name. Help!

    Thanks for any help you can provide.

    John

    I guess that the other two computers are working properly and that it can network together and that the only problem is the XP machine.  I'm also assuming that this problem persists when the firewall was disabled (including hidden like the one in the Cisco VPN client).  I also assume you mean by "is no longer connect to my home network" that you can't see other computers in your network neighborhood. See if this article helps you:

    "You can't see the other computers in the workgroup on the network on a Windows XP computer"
      <>http://support.Microsoft.com/kb/903267 >

    If this does not help, try to walk your way through the following:
    "How to troubleshoot network domestic in Windows XP"
      <>http://support.Microsoft.com/kb/308007 >

    HTH,
    JW

  • I can connect to the Internet, but shortly after, I can't do anything online.

    IM using a zone reactive Verizon MIFI to connect to internet. After having connected and go to a few pages, my computer says im always connected however, I can not anywhere. I get the message that this page cannot be displayed. When I turn the exact box even the provider of my mother on it works great every time. IM in a 3G area, so I wonder if it has something to do with my settings on the computer. IM using a Toshiba laptop equipped with Windows 7.

    Hi Mandy_Kirk,

    ·         Did you do changes on the computer before the show?

    ·         What web browser do you use?

    ·         The problem occurs with any particular Web site?

    Follow these methods.

    Method 1: Temporarily disable the security software .

    Note: Antivirus software can help protect your computer against viruses and other security threats. In most cases, you should not disable your antivirus software. If you do not disable temporarily to install other software, you must reactivate as soon as you are finished. If you are connected to the Internet or a network during the time that your antivirus software is disabled, your computer is vulnerable to attacks.

    Method 2: Follow these steps:

    Step 1: Start the computer in safe mode with network and check if the problem persists.

    Step 2: If the problem does not persist in safe mode with networking, perform a clean boot to see if there is a software conflict as the clean boot helps eliminate software conflicts.

    Note: After completing the steps in the clean boot troubleshooting, follow step 7 the link to start the computer to a Normal startupmode.

    Method 3: Follow the steps in the article.

    Why can't I connect to the Internet?

    If you are using Internet Explorer, follow the steps in the article.

    "Internet Explorer cannot display the webpage" error in Internet Explorer

    For reference: Wired and wireless in Windows network connection problems

  • I can connect to the internet, but sometimes the message "You are not connected to internet", then after a second or two, it connects

    Just bought new HP with Windows 8 desktop computer, and it connects to the internet through a wired connection.  However, sometimes when you try to connect, the message "you are not connected to a network rises, then it usually connects."  This message also may appear when trying to back up a new web page.

    Disabled the antivrus, no change.  Plugged a laptop using the same modem and connections with no problems at all, so there seems to be something specific with this new desktop computer.

    Any suggestions on how to stop this sporadic message appear?

    Hello Andrea,

    A large number of variables are involved when you connect to a network: cables, drivers, network adapters and routers. Some common problems are:

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    • Airplane mode is on

    • Poorly connected or disconnected cables

    • Wireless standards do not match

    • Missing updates

    • Incorrect network connection settings

    • Damaged or incompatible drivers

    • Hardware or software problems

    Perform the steps from the link below and see if the error Stops appearing.

    http://Windows.Microsoft.com/en-in/Windows-8/cant-connect-to-a-network

    Answer please if you have any questions.

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